[Resolved]  State Bank of India — Corrupt employees in Home Loan dept

Address:

Delhi

I have applied for a home loan on 3/3/2010 from SBI main branch new delhi. I have consulted the concerned officer there for the formalities and necessary documents several times before submitting my papers. The officer receiving the application requested me to purchase a LIC policy from him which I refused as it was not required by me. After 2 or 3 days I received a call from that officer that some of the papers submitted by me are missing and may have been misplaced by the loan sanctioning department. (This attitude was very shocking and not expected by me from a bank like SBI). However I sent those documents again through FAX. On enquiring the receipt he has shown disinterest in the documents saying those are not clear and shown his busyness in work. After 12 days on 15/3/2010 one of the bank staff visited to my wife's school being co-applicant with me in my loan for verification and collected the pay slip of my wife and also told that he will visit for verification at our residence next day. But the same person knowingly that we both are not available at home tried to enter our home on the same day but could not succeeded as we have instructed our children not to open the door for strangers due to criminal activities in delhi area.
On coming to notice this incident i called that person for this undue acts but no satisfactory reply was given by that fellow and it looks that these fellows are hired without any police verification of their character/antecedents. However it came to my notice after some days that this fellow has submitted a negative report without coming for verification on next day after taking necessary appointment which seems that there are some malafide intentions on the part of this fellow. It is also came to my notice that files for home loans can not be cleared without personal efforts/making favours to the dealing hands which seems true by my experience.I have made complaint on 11/3/2010 and 19/3/2010 on banks website but no reply has been received so far. I am waiting for the sanction of my loan which will be delayed by bank due to ill efforts of some employees of the bank but I am very sorry that I could not help them for what they want.