[Resolved]  State Bank of India — faulty cash debit

Address:

Maharashtra

Respected Sir/madam
I harshal kadam having Axis Bank debit card made a cash transaction into a SBI ATM at khadki on 2/02/2012 of Rs.1000 but due to some problem of machine (atm) ,i was able to remove 3 notes of Rs.100 and the transaction completed with 1000 RS.
when i approached axis bank with the case initially i was told that since it is another bank atm i should wait for 10 days but after 10 days i was told that sbi says i have got all the money which i had not got.
after many visits to Axis bank i was told to go to police ststion and lodge compliant against Sbi but my compliant was not registered and Axis bank says they need FIR for further action.
so please guide me for same.