[Resolved] State Bank of India — AMOUNT WRONGLY DEBITED FROM SAVINGS A/C | |||
I want to inform u that I am having a Savings A/c no. [protected] in SBI -BANK AT GOPALPURI BRANCH (GANDHIDHAM - KUTCH-GUJARAT). Further I would like to inform you that on 26.03.2010 I was in Ahmedabad and there I had withdrawn an amount of Rs. 9000/- with my debit card no.[protected] from the ATM situated at RELIEF ROAD,NEAR PETROL PUMP,AHMEDABAD at around 1130 hrs and my balance amount shown in the withdrawl slip was Rs10744/- (withdrawl slip no. 1734) but on the same day in the evening when I was in need of sum more amount and I went to an ATM near Kalupur Railway Station - Ahmedabad I did withdrawn Rs. 500/- and the balance amount showing in my withdrawl slip was just Rs. 5244/-, I was quite surprised as I have not withdrawn the amount, so I went to the nearest SBI Bank and informed them about this. The SBI officers told me to inform the Branch with which I am having my a/c and I did so. I gave a letter dt. 27.03.2010 to the Branch Manager of SBI Bank - Gopalpuri Branch and the Manager told me that they will check and inform me within 10 days , so I waited for their reply. But when I approached the branch the Officer's told me that the amount was actually withdrawn from my a/c and they cannot do anything about this. But I am sure that there is some mistake/fault of the ATM machine. I request u to kindly look into this matter and if any details is required kindly inform me so that I can provide the same. Your kind co operation will be highly appreciated Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
On 1/07/09 i went to withdrew cash from Axis Bank ATM which is nearer to my home . i proceed request for withdrewing 8200 but due to some technical reasons money has not came . than i went to sbi atm and withdrew the money i.e 8200 i saw that there was 2 entry showing of rs 8200 . i was shocked . than i again went to axis ATM and again i tried for rs 100 . same error occurred again but that 100 rs was reversed in my A/c same day. but i had not recieved this money yet after giving written complaint to the branch
Reply
State Bank of India — Wrongly Debited In A/c
Dear Sir,With refrence of our A/c No. [protected] Branch Bhikaji Cama Palace New Delhi, we have issue a chq of Rs.12759/- vide chq no. 601043 dated 22.06.09, to M/s Pro Facility Services Pvt Ltd., this chq was return back to us with reason of insufficient balance in our account on that day.but we had sufficient balance in our a/c on that day( kindly check the attached statement), chq was bounced and returned back to us, and amount has debited from our account. we have the original cheque & payment of this chq already made. how could bank do this.
i asked Mr.Ved Prakash (SBI Bhikaji Cama Palace), regarding this matter, he advised me to take this matter to PNB.
i have already sent you hard copy of these letters, our last complaint No. is CC[protected],
i request you to kindly look into the matter and resolve the same.& kindly reverse the debit entry of 12759/- since the original chq with us.
SBI — a/c wrongly debited
On 5th september my a/c[protected] is wrongly debited with 19000rsmy atm no. is [protected].
my mini statement has shows that 19000rs CSH WDL..... but i haven't received that amount.
so plz take right investigation about it.
regards,
SACHIN KUMAR GARG
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