[Resolved] State Bank of India, Mumbai — Debit-ATM card withdrawl | |
9th oct 2008 I used my SBI debit card for withdrawing Rs2500 and I received money and balance was found ok. The next day when I notice my passbook entry, there was twice deduction of Rs 2500 from my account. I reported the matter to customer care and they told to wait for 24 hrs, if it is not returned back to my account then write a letter to my SBI- branch. Subsequently I waited and on 11th oct I wrote a complain and was assured that it will be done in weeks time. But still now it is not done. Please take care during your debit/ATM withdrawl. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear sir, 28th, Sept, 2011.
I a pensioner, retired school teacher clicked to withdraw Rs. 20000/- from my ATM-CUM-DEBIT CARD, bearing no.[protected], on 12th of September 2011, surprised to get only Rs. 19000/- from a State Bank ATM machine, situated at S.V road, Mumbai, one thousand short, hence 20000/- has been debited from my account and I got the slip of 20000/. instead ofRs.19000/-.The said ATM ID No. is S10B00030036. The receipt TXN No. is 1404.
Immediately I rushed to State Bank, Jogeshwari (West) Mumbai branch, witch's Code branch No. is 4626, where I am having a pensioner saving account bearing No. [protected] and approached the concerned bank branch officer Mrs.Vina, who asked me to fill up 'Letter o[censored]ndertaking' along with withdrawal receipt, but even after passing about three weeks the 'dubbed' one thousand from your ATM has not been credited in my account yet. Mrs. Vina merely passed on me complaint No.[protected] for reference without any sympathy or help.
Kindly look into the matter and managed to credit Rs.1000/- immediately in my account, being a pensioner I can't bear or digest this 'robbed ' money easily!
With kind regards and hope to get back my lost money earliest.
BOOTWALA A. KADER MOHAMED.
I a pensioner, retired school teacher clicked to withdraw Rs. 20000/- from my ATM-CUM-DEBIT CARD, bearing no.[protected], on 12th of September 2011, surprised to get only Rs. 19000/- from a State Bank ATM machine, situated at S.V road, Mumbai, one thousand short, hence 20000/- has been debited from my account and I got the slip of 20000/. instead ofRs.19000/-.The said ATM ID No. is S10B00030036. The receipt TXN No. is 1404.
Immediately I rushed to State Bank, Jogeshwari (West) Mumbai branch, witch's Code branch No. is 4626, where I am having a pensioner saving account bearing No. [protected] and approached the concerned bank branch officer Mrs.Vina, who asked me to fill up 'Letter o[censored]ndertaking' along with withdrawal receipt, but even after passing about three weeks the 'dubbed' one thousand from your ATM has not been credited in my account yet. Mrs. Vina merely passed on me complaint No.[protected] for reference without any sympathy or help.
Kindly look into the matter and managed to credit Rs.1000/- immediately in my account, being a pensioner I can't bear or digest this 'robbed ' money easily!
With kind regards and hope to get back my lost money earliest.
BOOTWALA A. KADER MOHAMED.
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this mail is to inform you that i am prakhar jaiswal and hold an a/c with state bank of patiala. i hade done atm transaction of 2000, 2100, 2000 on 1st of august on atm machine of punjab national bank {delhi haat branch} but havent got the cash but the amount had been debited from my a/c and i had already given written complain to my a/c branch that is in allahabad [up] but after so many days my balance has not been credited with my money. and i am living in delhi so its not possible to visit allahabad again.
so i am rrequesting you to kindly look in to the matter bcoz allahabad branch is not able to solve my problem and i am facing lots of problem with this. sir please respond to it and help me in getting my money back as soon as possible.
my a/c number [protected]
thanking you
prakhar jaiswal
[protected], [protected]