[Resolved]  State Bank of India — NON RECEIPT OF STATEMENT

I have not received a statement for the last 6 months, but i have a spate of reminders for the payment from several people on a day.
I am paying promptly but i am unable to what is my liability.
I will not pay hence forth unless i have my statement for the last 6 months and peruse the same to my satisfaction.

I am sbi credit card customer and but some month I cannot recive the monthly statement so that please send me to my credit card statement on my resideance address RZF-906/21, Raj Nagar-II, Palam Colony, New Delhi-45

NOT GETTING TIMELY E-STATEMENT SINCE AUG'08. INSPITE OF SEVERAL CALLS I GOT THE E-STATEMENT AFTERWARDS ON 24.8.08. AGAIN THE SAME ISSUE HAS COME UP. INSPITE OF SEVERAL MAILS AND INFORMATION TO CUSTOMER CARE, THE SEPT'08 STATEMENT HAS NOT BEEN RECEIVED AS ON 17.9.08 THOUGH THE BILL DUE DATE IS 21.9.08. MOREOVER, DATE OF BIRTH HAS BEEN WRONGLY ENTERED IN THEIR DATA BASE THOUGH ALL THE CORRECT DOCUMENTS HAVE BEEN SUBMITTED ALONGWITH THE APPLICATION. IN-SPITE OF SENDING THE CONFIRMATORY MAIL SBI CARD DEPTT IS ASKING FOR A FRESH DOCUMENT WITHOUT CHECKING THE DOCUMENTS AVAILABLE WITH THEM. IT SHOWS EITHER SBI CARD DEPT HAS LOST MY DOCUMENTS OR MANIPULATED THE DATA. I HAVE ASKED FOR THE COPY OF THE DOCUMENTS WHICH THEY ARE RELUCTANT TO SEND THE COPIES.

I HAVE CLEARED ALL THE SBI CREDIT CARD DUES ABOUT TWO YEARS BACK. NOW I AM GETTING MESSAGES THAT YOUR STATEMENT HAS BEEN DESPATCHED OUTSTANDING AMOUNT IS RS.1983/12 PAYABLE BEFORE 2 NOV . IN FACT I HAVE NOT RECEIVED ANY SUCH STATEMENT FOR MORE THAN A YEAR. PLEASE LET ME KNOW DETAILS.