[Resolved] State Bank of India — Non-payment of Revised DA

cln.1947

from Delhi, Delhi

Address:

Chennai, Tamil Nadu

Dear Sir,

I regret to bring to your kind notice that FOR THE THIRD CONSECUTIVE HALF YEAR my pension update arising out of DA Revision from 63% to 72% w.e.f. July, 2012 has been delayed.

It happened when the DA for Central Govt pensioners was revised in September, 2011, then in April, 2012 and now again in September, 2012.

Every time I am made to run from pillar to post. Despite sending mails to helpline, lho, cppc or branch, requesting personally / telephonically to the Branch Manager or the CPPC officiials, I am made to fret and fume any number of times till the revision is effected - more than a month later than others!

WHY AM I HARASSED IN THIS WAY AGAIN AND AGAIN?

It is obvious that there is some silly technical fault / bug in the pension Database maintained by the Bank, which is causing this problem, but are there no competent people at all in the largest bank of India to identify and remove the irritant once for all?

Or, are pensioners unimportant customers to the Bank that they do not deserve decent treatment at the hands of the bank?

In utter disgust,

C. Lakshminarayanan
Anguished Pensioner
SB A/c. No. [protected]
PPO No.[protected]KVS/P&I.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ivpvarma

from Bhimavaram, Andhra Pradesh

SIR I UNDESTOOD YOUR FRUSTATION ABOUT THIS LAZY EMPLOYEES WHO ONLY CARE FOR BRIBES.YOU INFORMED THAT YOU HAVE ALREADY COMPLAINNED AUTHORITIES.FILE RTI(RIGHT TO INFOFMATIO)APPICATION ABOUT STATUS OF YOUR COMPLAINT.YOU SHOULD FILE RTI BOTH FOR BANKS AND PENSION DEPARTMENT.THEN TYEY SHOULD GIVE INFORMATION ABOUT THE STEPS TAKEN BY THEM IN ONE MONTH.IF THEY DO NOT GIVE INFORMATION YOU SHOULD GO FOR APPEAL WHICH SHOLD BE SOLEVED IN ONE MONTH.IF THE APPEAL ALSO FAILED THEN FILE THE FINAL APPEAL RTI STATE COMMISSION THEY WILL SOLVE THE PROBLEM FOR SURE.YOUR PROBLEM WILL BE SOLVED IN 1TO3 MONTHS IN THE FOLLOWING PROCESS.FOR MORE INFOMATION AND HELP VISIT SITES LIKE (RTI ANONYMOUS)
APART FROM THIS YOU CAN ALSO GIVE COMPLAINTS ON BANKS TO RESERVE BANK OF INDIA.THIS IS VERY HELPFUL TO YOU TRY IT.OPEN http://rbi.org.in. ON RIGHT SIDE YOU WILL FIND AN OPTION (FOR COMMON PERSON)CLICK ON THE OPTION.ANOTHER WINDOW RELATING TO COMPLAINTS WILL OPEN.IN THIS PAGE CLICK ON (COMPLAINTFORM).PAGE RELATED TO COMPLAINTS WILL OPEN.ENTER BANKNAME BRANCH ADDRESS NAME OF BANK EMPLOYEE WHO IS RESPONSIBLE TO SOLVE YOUR PROBLEM YOUR NAME YOUR BANK ACCOUNT DETAILS YOUR COMPLAINT WITH FULDETAILS.YOU CAN ALSO UPLOAD ANY PROOFS YOU HAVE.THEN CLICK SAVE BUTTON .YOUR COMPLAINT WILL REACH TO HIGER AUTHORITIES.YOU WILL GET A ACKNOLEDGEMENT NUMBER WITH WHICH YOU CAN SEE ABOUT ACTION TAKEN ON YOUR COMPLAINT IN THE SAME WEBSITE AFTER 15DAYS.IN 15 DAYS YOUR BRANCH BANK MANAGER WILL CONSULT YOU AND SOLVE YOUR PROBLEM IN THIS METHOD HOPE YOUR PROBLEM WILL BE SOVED SOON FOR ANY OTHER INFORMATION MAIL ME [protected]@gmail.com