[Resolved]  State Bank of India — Reimburse of Rs 20000/-

Address:Jaipur, Rajasthan

Respected Bank Lokpal. Sir,
Good day.

Myself Santosh Kumar Goyal holding a NRI a/c # [protected] in SBI @ main branch Sanganeri Gate, Jaipur.

I try to withdraw an amount of Rs 20000/- on 12th Sept' 2012 at 21:03 Hrs from ATM of SBBJ at Gopalpura Bypass (terminal # S[protected] by txn # 7897.

I didn't receive any single amount but my a/c has been debited TWICE by SAME TXN no. i. e. 7897, as per my bank branch computer entry.

As soon as I came to know that my a/c has been debited by amt of Rs 40000/-(Rs 20000/- + Rs 20000/-), I lodged a complaint to SBI customer care (Complaint # AT[protected]) on 12/9/2012 around 21:30 hrs.
After that my a/c was credited by Rs 20000/- only on 14/9/2012.

I contacted my bank branch on 15/9/2012 & Filled up a complaint form for to reimburse my next Rs. 20000/-. I was shocked by came to know that my complaint is already closed n no credit to my a/c.
After that I again n again contacted to my bank branch on 5/10/2012, 01/11/2012, 23/11/2012 n 03/12/2012 n lodged/ filled up a complaint every time. But all was in vain.

Now more than 4 months have been passed but my a/c has not been credited by next Rs 20000/- till date.
So please look into the matter on higher priority as I am mentally tired & also credit Penalty of Rs 100/- per day from 15/9/2012 till date.

Thanking you in anticipation.

My A/c Details:-
Santosh Kumar Goyal
NRI A/c No. [protected]
SBI Sanganeri Gate main Branch,
Jaipur –302001.
My contact Details:-
e-mail id: [protected]@yahoo.co.in
[protected] /[protected]Mob)
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Aug 13, 2020
Complaint marked as Resolved 
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Thats very surprise that, In time of automation this type of mistake carry for much longer. By this way Banking Lokpal to take hard and fast action. Money is Important for all but i[censored] lost your money by this way this equal to crime.
In my opinion i[censored] reconcile on that date transaction u will shortcut that problem.
But person who work with SBI is very careless about automation.
So I appeal to Banking Lokpal make an example of Justice and shortcut this type of problem.
Thats very surprise that, In time of automation this type of mistake carry for much longer. By this way Banking Lokpal to take hard and fast action. Money is Important for all but i[censored] lost your money by this way this equal to crime.
In my opinion i[censored] reconcile on that date transaction u will shortcut that problem.
But person who work with SBI is very careless about automation.
So I appeal to Banking Lokpal make an example of Justice and shortcut this type of problem.
my name bisunlal jatav my account state bank of india branch pohari ifs code sbin0030118 and my accont [protected] sie i deposit a cheque in my accounnt on 05 march 2014 after 24 days my cheque is not clear branch staff and manedger said hamari dadagiri hai yaise hi hoga
Reminder 3! Final reminder!

Dear Bank Manager, AGM and CMGB and concern,

Its from last one year SBI Nalkheda branch is deducting amount from my salary account and its like cheating me.
Deducted more then 2Lac without any intimation. No mail/No calls/No bank statement even after deduction of amount/No reply/No authority? No sense of responsibility to reply.

Its final reminder! I not got my below query resolved. I need the answer with full loan statement and below mentioned query to be answered or going to concern authority for resolving it with my advocate with the help of consumer forum and RBI.

My father and brother is deposited cash 95000/- for the same loan but the entry is not showing. Only 35000 Rs is showing deposited before Feb-2013. Bank every month deducting the amount available from my mentined 2 salary a/c After Feb-2014.

First all the entries were showing different ED loan account number. where is my money gone? We have given more then 2lac for the loan of 2lac Rs. Interest already paid by government.

Please resolve or I have to move to concern authority.

Thanks and regards,
Santosh Rajput
[protected]/[protected].


[protected] Forwarded message[protected]
From: santosh rajput <santosh.[protected]@gmail.com>
Date: Wed, Dec 17, 2014 at 4:28 PM
Subject: Fwd: Fwd: EDUCATION LOAN A/C [protected] FOR Rs.200000/- AT OUR BRANCH
To: sbi.[protected]@sbi.co.in, cmgb.[protected]@sbi.co.in, agmprem.[protected]@sbi.co.in
Reminder 2!

I not got reply from SBI Nalkheda branch manager side for my mentioned 7 query.
Lien is still showing 10000/-.

I need a satisfied reply or finally I will go to respective authority for complaint this unexpected and un eithical response to neglecting my query and deducting every month 25000/- from my saving account without any intimations.

Regards,
santosh Rajput
[protected].


[protected] Forwarded message[protected]
From: santosh rajput <santosh.[protected]@gmail.com>
Date: Tue, Dec 9, 2014 at 11:00 PM
Subject: Re: Fwd: EDUCATION LOAN A/C [protected] FOR Rs.200000/- AT OUR BRANCH
To: cmgb.[protected]@sbi.co.in, sbi.[protected]@sbi.co.in, agmprem.[protected]@sbi.co.in

Reminder 1!
My Query:
1. I not got any call mail any intimation from Nalkheda branch for why they deducting 25000 monthly from my account?
2. Not got the name of the person who is doing all this cheating process in my salary account from branch?
3. Even after loan already paid why there is lien amount still showing 10000?
4. Where is my loan account statement, with all payments and remaining if any?
5. Reason of deducted 15000 and 10000 two times in same month even given in written on mail for deduction of 10000/-every month.
6. why loan account statement not sent me by the person who deducting the amount from my account every month? Don't he thinks its his responsibility to maintain clear transaction? Why this things are happening like cheating process?
7. I need the amount back in my account with interest and compensations from the oerson who is doing all this with the reason that why more then 10000 is deducted from my account?
Don't even single person takes responsibilities to reply?
Regards,
Santosh rajput
[protected].
On 08-Dec-2014 7:19 PM, "santosh rajput" <santosh.[protected]@gmail.com> wrote:Dear Sir,

Nalkheda Branch informed me to deduct 10000/- Rs monthly only from my account but from Last three month the bank branch is deducting 25000 Rs. from my Salary account [protected]. May I know why this wrong and cheating practice is going on in my account? who is doing this I Need the Person/employee Name and want to visit him on 27-Dec-2014.

29-Sept-2014: TO TRANSFER- AUC [protected], TRANSFER TO [protected] Rs. 15000/-
25-Oct-2014 ; Withdrawal transfer, Transferred to[protected] Rs. 15000/-
17-Nov-2014: Transfer To ED Loan, Transferred to[protected] Rs. 10000/-
29-Nov-204 : Withdrawal transfer, Transferred to[protected] Rs. 15000/-
4-Dec-2014 : Transfer To ED Loan, Transferred to[protected] Rs. 10000/-
Still showing lien amount 10000/-

who is playing with my account? one he think he should send me the total paid amount by me and remaining loan amount?
Where is intimation? Where is loan account statement? who given all this authority to keep deducting the amounts from clients account without intimating clients? SBI branch is doing all this with own group employee, then I can imagine what these people were doing with illiterate formers. They need Commission/Agents/ Brokers for every transaction?

I need the reply with my loan account statement with my total payments and remaining loan amount. For a ED Loan of 2Lac, I paid total 2Lac 60000 Rs. and still lien 10000/- How it comes? Interest is already paid by government.

Only because this all unnecessary deduction of more then 10000, I made the loss and personal image in society as not able to meet the monthly expenses on time. Who will pay this losses? I need Compensations for that and don't deduct even a single peny from my account now!!!

Regards,
Santosh Rajput
[protected].

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