[Resolved]  State Bank of India (Sabhapur) Delhi Branch — misbehave and misleading

Address:Delhi

Dear sir, SUBJECT- MISGUIDING AND MISBEHAVE
I would like to bring it to your notice that my bank account is in your SABHAPUR (Delhi) branch since 10 year and my ATM was blocked due to some problem I visited the branch to resolve this problem the assistant branch manager told me to submit the KYC form along with your proof otherwise we will close your account also.Today on 28th march I visited again in the branch along with the document I showed him the Election I-card and Pan card for support of proof of identity and address but he denied to accept the Election I- card as a residence proof and told me that you also get the electricity or telephone bill .I argue with the manager why you are not taking Election card as a residence proof he behaved me rudely and finally said you fill the KYC form but the person sitting on BANK ASSISTANT post mentally harassed me and instead of given me KYC form unnecessarily he given me the one page of new account opening form .I gone with this form to assistant manager room he told that this is correct form you fill this he support the assistant then I fill this wrong form he asked me that get the guarantor signature for witness they misguided me by giving me wrong form and wasted my valuable time. I come back along with this form why this happened with me I don't know why they behaved me so rudely.
Thus I request you to kind please look in to this matter seriously because the person sitting on Assistant manager and Bank assistant higher post is misguiding the customer rudely why they are sitting on assistant manager post who doesn't know the meaning of ASSISTANT and how to assist the existing customer.
I hope you will entertain my problem on prior basis and take official action against them.
Thanking You

ASHA
account no.[protected]
ph.[protected]
address N-17 C-2 dilshad garden
delhi-
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Aug 13, 2020
Complaint marked as Resolved 
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