Sun Direct — Worst customer care
I had recharged my account on 26.06.2008 through net. But it was not activated, I am not getting any channels on my TV. On 27.06.08 I called up customer care 044-39407575 ( toll free no 18002007575- not getting line), they booked complaint & gave me ref no-0002698434, same time I reported to local dealer 044-32002003. This problem was not attended. Again I called up on 30.06.08, same they gave me ref no-0000888079. On 01.07.06 again I called up customer care, they not given proper solution, then I called up local dealer ( golden Flates, Mugappaire, Chennai), they toled me, there is no complaint booked in their register, then I started shouting, then they send person @ 6pm. That person adjusted the dish, now it is working.
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+91 76 0101 2345 (India)
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028