[Resolved] Sun Direct — Worst customer care | |
I had recharged my account on 26.06.2008 through net. But it was not activated, I am not getting any channels on my TV. On 27.06.08 I called up customer care[protected] toll free no [protected]- not getting line), they booked complaint & gave me ref no-[protected], same time I reported to local dealer[protected]. This problem was not attended. Again I called up on 30.06.08, same they gave me ref no-[protected]. On 01.07.06 again I called up customer care, they not given proper solution, then I called up local dealer ( golden Flates, Mugappaire, Chennai), they toled me, there is no complaint booked in their register, then I started shouting, then they send person @ 6pm. That person adjusted the dish, now it is working. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 250 Comments | |
Comments
Never Choose Sun Direct. It is Big Hell. If you want to buy it as it is cheaper then better to not have the tv set at all. What ever entertainment yuo will get from this, it will be comensated by pain and tension. you will just end up calling there customer care and he hang on on phone for hours.
hopeless sun network... don go 4 it ... i wasted 50 in calling[protected]... these _____ will take money but they won do anythin
i have been traying for four days to recgarge my account . why there is so dealy
Very Very poor service, never ever seen, Govt services are good comparing with this. one of the worst service
Card No:[protected]R, Please don't take this connection for new commers.
Card No:[protected]R, Please don't take this connection for new commers.
iam tellin frm the core of my experience...this sun direct is 1 dabba dish...u kno wat they said wen i called customer care...sunday holiday pls call tomo ...thu wat [censored]in reason ... holes!!!
Sun Direct has the worst customer care service i ever seen. Not even able to connect and if somehow i got connected, the computer voice giving 20 minutes avail time for attending the customer call.
Once i got connected and waited for 15 mins. Once every 5 mins, the voice saying that you have to wait for 15 mins to connect, 10 mins to connect and finally on 15th min, I shocked after hearing that voice messaging. The voice messaging saying again that i have to wait another 20 mins in order to get connect.
What a worst scenario is this?. Very pathetic situation to tell. I hate SUN direct. Better planning to go for Reliance. It's somewhat reliable.
Once i got connected and waited for 15 mins. Once every 5 mins, the voice saying that you have to wait for 15 mins to connect, 10 mins to connect and finally on 15th min, I shocked after hearing that voice messaging. The voice messaging saying again that i have to wait another 20 mins in order to get connect.
What a worst scenario is this?. Very pathetic situation to tell. I hate SUN direct. Better planning to go for Reliance. It's somewhat reliable.
Sun Direct — Worst DTH Service Provider
Hi All,I Don't Want describe much about the worst service provided by the SUN DIRECT DTH, but my humble request is "PLEASE DON'T BUY SUN DIRECT" OTHERWISE YOU WILL BE IN SOUP, THAT'S SURE!
Saravanan
Bangalore
very worst customer care... please buy or go for other service. Useless response. false promise...
Siva
Siva
i have rechargdwith RS.50to get setmax at13.3 2010from a local outlet and got an idno. as[protected].yesterday i told it to the costamer care and they said the chanel will be activeted within two hours but till this time i t is not recharged
Worst customer care I have ever seen in my life...
Hi shashi here, i rechrgd my account[protected] on 12th of march for full year but still i dint gt setmax channel, nd m tryin 2 contact cus care 2 find ot abt dis which is nt happening.am made wait 4 almost half an hour bt endin wid negative results.dis as been de worst possible xperience of my lyf. hope so dis problem attended soon possible.
worst service...i am trying to call their customer care number since from last 1 year but till now i dint get chance to reach them...
Its the worst ever customer care and service in whole India I called them the response is the worst with bad abuses waiting for you sun direst is spoiling their image . your customer care is the face of sun direct...!!!
The same problem facing me also from last one weak.g purchase a sun Direct connection and not activated yet today one weak completed .the dealer told me it is activated but its not working in my home
how to sun direct recharge.
Sun Direct — very worst customer care service
very worst customer servicei had activated tensports in sun direct but last 15 days its not working i was register my complaint in customer care (ph[protected] when ever calling they telling technical person call you with in 2 hr but still i m not get any calls from him and when ever calling it take time more then 30 min to connect CCO. if contact retailer thay telling we only seling the goods not give the customer support .
One of the very poor customer care I ever seen in my life… 30 to 45 minutes to connect a call… if connected the quality of customer care agent is very very pathetic… they don’t know how to do customer care and how to do their basic jobs like activating a channel… even they used to disconnect calls without informing us… If somebody ask you for feedback about Sundirect please don’t recommend to go for this….(if they like to activate a channel worth RS 35 they need to spend 70RS from their phone!!!) Really very bad service!!!
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+91 76 0101 2345 [Customer care]
73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
View all Sun Direct contact information
name : kathamuthu
address ; s/o picthaiyan
kavarapattu (p.o)
orathanadu (t.k)
thanjavur (d.t)
complaint : pls activate
online recharge Rs .110 / - already recharge my account
conduct cell no : [protected]