[Resolved]  Tata AIG General Insurance — NON RECEIPT OF POLICY

I HAVE OBTAINED A MOTOR VEHICLE POLICY FROM TATA AIG ON[protected]
AND THE COVER NOTE NO.10504492. IT IS VERY SAD STATE OF AFAIRS WITH TATA AIG..
I HAVE REQUESTED ON HELP LINE AND SPOKE TO MR PANKAJ ON[protected] FOR SENDING ME THE ORIGINAL POLICY. BUT SORRY TO STATE THAT I HAVE NOT RECEIVED TILL DATE. AGAIN ON[protected] I HAVE SPOKE TO MR MANISH ON THE SAME HELP LINE AND ADVISED HIM ABOUT NON RECEIPT OF THE POLICY. EVEN AFTER LAPSE OF WEEK I HAVE NOT RECEIVED THE POLICY.. IN THE MEAN TIME I WAS CHALLENED BY THE TRAFFIC POLICE FOR RS.100/- FOR NO FAULT OF MINE I HAVE PAID THE FINE IMPOSED ON ME.. IT VERY SHAMEFUL TO SAY THAT ORGANISATION LIKE TATA IS NOT RESPONDING FOR SENDING A POLICY. ANY I HAVE TAKEN UP THE MATTER WITH INSURANCE OMBUDSMAN FOR NECESSARY COMPENSATION..AND CAUSING MENTAL AGONY IN FOLLOWING UP FOR LTHE POLICY. MY ACCOUNT WAS DEBITED VIDE CHEQUE NO.828365 DT.[protected] FOR RS.4694/-

d sree ram mruthy
email:[protected]@rediffmail.com
mobile no.[protected] /[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Sir, Dt.4.3.09
For renwal of my car policy No.[protected] against my Santro car No.DL9CG8566 I had paid Rs.3400 by Cheque no.98011 dt 8.1.09 on PNB Vinay Nagar N.Delhi-23 to Sh.Ranjay ( Produser Code No.95000) and he issued me Cover Note No.WM.No. 60217160 Renwal application No. [protected] .As I did not receive the Policy I contacted him many times on his mobile. No.[protected]. He always assured me but Policy has not been received.The amount has already been debited in my account.
I contaced toll free no.[protected] . M/S.Sarika had attended and complaint no.[protected] dt.4.3.09 has been lodged.
Kindly take immedite action for sending my Care Insurance Policy
Regards
S.C.SUD
C-2C/229C Pocket-2
Janakpuri New Delhi 110058
i’ve purchased a health Insurance policy on 6th Feb’09 (transaction id-mcmt[protected]), with a promise that I’ll receive the policy within 7 working days. Its 1 month past-I’ve not received any policy.
I tried calling Tata-AIG’s customer care No (toll free[protected] several times, but the IVR doesn’t direct me anywhere, so not able to speak to any executive. I’ve called the manager (mobile No-[protected]), he doesn’t respond back.
I’m afraid- if they ask this much effort for getting the policy, how much time & effort will it take to settle claims in case of CONTINGENCIES (God forbid)
i’ve purchased a health Insurance policy on April’08 (policy no PHM[protected]), with a promise that I’ll receive the policy within 7 working days. Its 1 YEAR past-I’ve not received any policy.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata AIG Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    552
    Pending
    0
    Resolved
    230
    Tata AIG Insurance Phone
    +91 92 4740 1666
    Tata AIG Insurance Address
    Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Tata AIG Insurance contact information