[Resolved] Tata AIG General Insurance — Not refunding my money | |
On 27th December Tata AIG General Insurance collected Rs 6588 from my ctibank credit card to issue policy of healthcare plus within 7 working days.But I did not receive the policy.On repeatedly enquiring false information was given by their callcentre people changing dates of dispatch and mode every time.Fed up I cancelled the polciy order and asked to refund my money.Till[protected] they have not refunded the money back to mu credit card account and as before thery keep giving dates and false statement that payment has already been made to my account but no refund has been received till date and time of writing this. It is interesting to highlight that exactly same behaviour and conduct was done by them in January 2009 also when same polciy was ordered by me. This means that it isn not just concicidence or isolated case but Tata AIG general Insurance has unfair parcyioce, deficient service and poor quality of busienss as a regular practice. Despite my legal warnings, emails and daily phone calls they have failed to send my refund money . Avoid this company for any insurance Product as insurance is a product that needs speed,high class service and credibility of Insurer in time of distress. Tata AIG is certainly not such an Insurer. I am left with no option but to go to court for recovering my money and damages. Prof R K Gupta Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Dear Sir
I had purchased a second hand Maruti alto LXI car Reg no KA 03-MH-2286 Year of make 05 2007 Purchased on 4/07/2008 at Rs 2, 60, 000.00 .From Mr .Bala Murgan and same was insured with Tata AIG policy number[protected] for 2, 25, 000.00 for yearly premium of Rs 7218.00 . Same was stolen from Dr Raj kumar road, Bangalore.
The incident happened on 06:09:2008 when I had gone along with my brother to pack some food from Restaurant Albeq Chicken Center; I had parked my car beside the restaurant and went inside the restaurant to parcel some food, my brother was inside car and he was listening to the radio, mean time one stranger approached my brother and informed him that his brother is calling him when he did not hear him he again told my brother that some problem in the restaurant my brother was concerned about my well being came out of the car and started walking towards the restaurant same time he saw the same person riding the car and taking it he came and informed me the same I tried running after the car same time other side of the road police petrol jeep was passing I managed to stop the vehicle inspector inside the van was helped to me to chase the my car but was not successful .
FIR was registered and FIR NO (0234/2008) at magadi Road traffic police station .after 5 months I was able to collect the non traceable certificate from the police station.
Mean time enquiry officer from TATA AIG had come and collect the information after finishing the survey the person was demanding Rs 5, 000.00 Which I refused.
Everything was fine from TATA AIG office at palace Road and they informed me I will be receiving full payment except some 400 to 500 Rs paper charges. After 10 days Mr. Mayoor Kamath called me and informed me that case has been rejected and when I approached the manger at the office he says that the inspecting officer had given a negligent report. Then He further said that as a special case he will give 75% of the insured amount.
Sir please advise me on the above issue.
1. For not giving the commission to the officer why I am made a scape goat.
2. Is this a right example By T.A.T.A.?
3. Whom should I approach to get full amount.
4. This is my first car and I had put all my money.
5. There is no written communication from the TATA AIG office
Your sincerely
M.Sudhir Bhandary
No 17.syndcate bank colony Magadi Main Road
Bangalore- 560079
Contact Number: [protected]/[protected]
Email: [protected]@hotmail.com
Website: www.kwikkallhms.com
I had purchased a second hand Maruti alto LXI car Reg no KA 03-MH-2286 Year of make 05 2007 Purchased on 4/07/2008 at Rs 2, 60, 000.00 .From Mr .Bala Murgan and same was insured with Tata AIG policy number[protected] for 2, 25, 000.00 for yearly premium of Rs 7218.00 . Same was stolen from Dr Raj kumar road, Bangalore.
The incident happened on 06:09:2008 when I had gone along with my brother to pack some food from Restaurant Albeq Chicken Center; I had parked my car beside the restaurant and went inside the restaurant to parcel some food, my brother was inside car and he was listening to the radio, mean time one stranger approached my brother and informed him that his brother is calling him when he did not hear him he again told my brother that some problem in the restaurant my brother was concerned about my well being came out of the car and started walking towards the restaurant same time he saw the same person riding the car and taking it he came and informed me the same I tried running after the car same time other side of the road police petrol jeep was passing I managed to stop the vehicle inspector inside the van was helped to me to chase the my car but was not successful .
FIR was registered and FIR NO (0234/2008) at magadi Road traffic police station .after 5 months I was able to collect the non traceable certificate from the police station.
Mean time enquiry officer from TATA AIG had come and collect the information after finishing the survey the person was demanding Rs 5, 000.00 Which I refused.
Everything was fine from TATA AIG office at palace Road and they informed me I will be receiving full payment except some 400 to 500 Rs paper charges. After 10 days Mr. Mayoor Kamath called me and informed me that case has been rejected and when I approached the manger at the office he says that the inspecting officer had given a negligent report. Then He further said that as a special case he will give 75% of the insured amount.
Sir please advise me on the above issue.
1. For not giving the commission to the officer why I am made a scape goat.
2. Is this a right example By T.A.T.A.?
3. Whom should I approach to get full amount.
4. This is my first car and I had put all my money.
5. There is no written communication from the TATA AIG office
Your sincerely
M.Sudhir Bhandary
No 17.syndcate bank colony Magadi Main Road
Bangalore- 560079
Contact Number: [protected]/[protected]
Email: [protected]@hotmail.com
Website: www.kwikkallhms.com
all insurance company are fraud, do not spend your money for insurance
Dear Sir Madam,
The claim of policy no.MRP[protected] is the name of my father LATE MR.RAJEEV SHANTARAM BANDELU is setteled on 01/02/2010 chq. no 178365 AXIS BANK LTD NEW MARINE LINE BRANCH MUMBAI-400020. of amount of Rs.1, 30, 000/-
But the claims comes on policy holders name RAJEEV BANDELU.
i HAVE SENDED COURIER ON 16/02/2010 ORIGINAL CHQ, NOMINEE PASSBOOK XEROX & DEATH CERTIFICATE XEROX OF LATE MR.RAJEEV SHANTARAM BANDELU .
But i have did not have received any changes in that.
SO PLS DO THE NEEDFUL & SETTLE THAT CLAIM AS SOON AS POSSIBLE.
Regards,
Tushita Bandelu
The claim of policy no.MRP[protected] is the name of my father LATE MR.RAJEEV SHANTARAM BANDELU is setteled on 01/02/2010 chq. no 178365 AXIS BANK LTD NEW MARINE LINE BRANCH MUMBAI-400020. of amount of Rs.1, 30, 000/-
But the claims comes on policy holders name RAJEEV BANDELU.
i HAVE SENDED COURIER ON 16/02/2010 ORIGINAL CHQ, NOMINEE PASSBOOK XEROX & DEATH CERTIFICATE XEROX OF LATE MR.RAJEEV SHANTARAM BANDELU .
But i have did not have received any changes in that.
SO PLS DO THE NEEDFUL & SETTLE THAT CLAIM AS SOON AS POSSIBLE.
Regards,
Tushita Bandelu
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
44%
Complaints
552
Pending
0
Resolved
230
+91 92 4740 1666
Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
TATA AIG GENERAL INSURANCE — Not refunding the canceled policy amount
I have taken the policy through HSBC credit card with the number: FSP[protected]. I called up them last month to cancel them. But that person who attended the call did not cancel the policy and reduced the premium amount from 705rs to 125. But Rs.705 has been debited from credit card. Once again I called up on Nov 6th to cancel the policy (the complaint number is 741732). They said it is cancelled and the amount the is debited wrongly Rs.[protected] will be credited again to my account. Till it has not been credited. Once again on Nov 18th, Rs 125 has been debited from the credit card. I called up them again and they said sorry it is wrongly credited and she has given one more complaint number 6430100. She said the amount will be credited 7 to 10 working days.Please don't take the necessary action on Tata-AIG and kindly see that the amount to be credited to my account as soon as possible.
Thanks in advance.