Tata Docomo — Documentation Fraud by TATA DOCOMO

Hi,
I wanted to buy a TATA DOCOMO Postpaid connection, hence provided all the relevant documents (PAN Card, Company HR Letter, Airtel Landline Bill for address proof & 2 passport size photo) to the agency who contacted me. The executive who took my documents informed that I would get the sim card in 2-3 days, which never happened and I repeatedly started calling him for the same. He started giving me a slip and one fine day called me and said that the sim card stocks are over and I would get it as soon as possible. After few days I left interest in Postpaid connection and purchased a Prepaid connection.

After a month I get a bill from TATA DOCOMO of Rs. 2181/- dated 25th September '09. I was shocked to see the bill coming to my postal address. I tried contacting the customer care, however it always connected to the Prepaid customer care. Unfortunately they didn't have the details of Postpaid connection customer care. I sent a mail to their customer care and received confirmation that I need to pay any charges.

Now I get a notice from 'District Legal Services Authority Bangalore City' stating I need to do a settlement or they would take legal actions against me. I need to produce myself before the Lok Adalat on 18th Jan '2010.

Please look into the matter and provide me a solution for the same.

TATA DOCOMO A/C No.:[protected]

Thanks & Regards,
Kiran Kumar A N