Tata Docomo — Tata Docomo 250 unlimited 3G recharge issue

47 Reviews
Pune, Maharashtra, India
I have problem after recharged 250, there is no internet connection. I called customer service and first they told wait for 24 hours. And after 24 hours when i saw, there is still no internet connection. So i called again and they told a Surprise answer that it is not applicable in Android mobiles.
I am frequently checking my mail when i traveling and now in my mobile there is no internet connection. I am using Samsung Galaxy R handset. I need my answer ASAP, or i will go to court for this.
Complaint comments  46 Comments     Updated: Share0Tweet0


I did 250 3G recharge on Oct 07, 2012. Unable to connect to the net after several attempts. Called CCare too. No use. Regretting for choosin Docomo now. Help me out. Already a week got over. My no is [protected].
Hi All,

Me too was facing the same problem with 250 pack of Tata Docomo and here I am for giving you the way to fix it.
After wasting my 5 rs and 10 days behind CC, today I am with the perfect answer.
Follow these steps:
1. go to "Access Point Name" in settings
3. Save it
Work Done...

Have a great surfing with TATA DOCOMO 3G for 1GB and then 2G for unlimited...:)

I am also facing the same issue. Fraud Tata Docomo..
Hi Parth Kansara,

We too have the same setting. If 3G plan is not activated, Amount should be debit from your main account balance. That is what happening for us.
I am having the same problem...when I tried to run internet on my android mobile it doesnt respond. but when i used d same sim in java based cell.. it works..I also tried to create manual APN "TATA.DOCOMO.INTERNETHCV" on my android handset bt it doesnt works. I hv been trying to call customer care for last 6 days and NO ONE has evr attented my call...
my TATA DOCOMO NO. #[protected]
If dis continues to happen I am going to complain in consumer forum...Fraud TATA Docomo...
mob no-[protected] i have recharged with 250 then
when I start internate speed at that time 100 kbps but now speed is 7kbps

Help me
pawar s.v
if you activate 3G in any mobile set and connect to internet so many pop up programs will unnecessarily get downloaded and our balance amount will get drained.
Unlimited 3G connection is very expensive.
Tata docomo customer care service is hopeless.
I am trying to manage with the 2G internet connection.
Dear Sir,
I have recharged 250 Rs. TAta docomo i Get Balance 250 Rs. Balance But no data activate in my mobile, My Mobile is Micromax Q80
So I requist you Please tel me what is the proses of Settings in my mobile, Customar care is stopd in my number. my email ID, prabhat.[protected]@blkashyap.com, Alternet no [protected], Docomo no [protected]
After recharge of RC250 am unable to use internet what should i do when i try to talk with costomer care there is no response simply call DISCONNECTING ALL REPRESENTS BUSY WITH OTHER CALL EVERY TIME I AM FACING SAME RESPONSE and even tried TATA.DOCOMO.INTERNETHCV no internet then also.

Docomo had a worst business ethics they sent me message to recharge to get 3G unlimited internet after that i recharge now i get only normal internet what a stupid business this type also start beging by docomo peopel
i want to post this on behalf of many persons using this 250 reharge . the balance of 250 they give away as full balance is deducted in the form of not required services .it works like this they activate some packages by redirecting some links to the docomo page which you havent clicked and then your balance gets deducted afterwards when you call the customer care that your balance had been deducted they reply that you have used these services . so this is the fraud behind this 250 recharge ..VERIFIED.TESTED and i can Prove it ..

Tata docomo is bull .. please do not use this network in Bangalore. With my personal experience I recommend Vodafone. I'm no promoter for any provider. Sorry Tata, I have not expected this from such a great brand..
Hi, I'am srikanta maddara ([protected] Bangalore)
I have BSNL's(unlocked) 3G dongle and I have inserted tata docomo sim and I am unable to connect to the internet. I have tried with many internet settings but can't able to connect.
I was Recharged RC250 on 25th dec and i can't able to connect with internet
Please solve my issue ASOP.

Srikanta Maddara
I did a 3g recharge for 250, I dint received any setting. I tried to reach the CC thrice, they had given wrong information to get the manual settings. Can any one help me in manual settings for 3g. I'm using samsung galaxy s3.
Put your APN as
instead of
if you have recharged with 250 rs 3g plan...:-)
no connection even after recharging 250 for unlimided plan or even after recharging with 255 for 1Gb plan
my mobile number is [protected]
today i recharged with Rs.250 online from tata docomo site.
and i got the balance of Rs.222.50 but did not get any 3g balance.?
please resolve my issue ASAP.am waiting for your response .otherwise i ll take necessary actions.
hi Parth Kansara,
Thanks...It worked for me..!!!11
I hv recharged 250, bt after 1 gb 3g its never worked with new APN, n Its not connecting with old APN on any recharge. Can Anybody tell me How I Connect with the old APN tata.docomo.internet . m currently using tata.docomo.internethvc n its not useful
Contact :
alternate :[protected]
fb acc : bhatia.[protected]@gmail.com
i have put in a recharge of 250 about 2 days ago... the 3 g services are shown as active... however there is packet data error whenever i try to connect to internet... I've checked with the customer care but the problem is yet unresolved... checked access point and everything but of no use... my tata docomo no is [protected](no. is active)... email is s.arpit.[protected]@gmail.com

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    Tata Docomo - Tata Docomo 250 unlimited 3G recharge issue