[Resolved]  Tata Indicom — Call details

Hello sir my name is umadevi my husbands mobile number is [protected] I want all call list and messages of last 2 months. Please send details on my email [protected]@yahoo.com

"Dear Mr. Gaurav,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, our concerned department spoke to you and updated the resolution regarding the complaint on caller tune activation bearing vide docket number BAL[protected] and weaver has been posted to you.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

"

Dear Mr. Sharma,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, As per your complaint bearing vide docket number BAL[protected] regarding Balance Deduction of your Tata Indicom connection [protected] our concerned department spoke to you and wrongly charged amountt is refundable back in your account as follows : 42 +30.0 0 23/12/2011 06:28:31 PM.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.

TATA Indicom — Regarding Special Day Tariffs

Hi,
This is Satyendra A customer to tata indicom since two years i faced many problems regarding my proof that issue has been solved the problem is they are not even giving alert before special days that they are going to charge special charges i am having message balance and i sent many messages on 25 december i dont no that it is christmas and nearly 50/- has been deducted even no alert message and i called customer care regarding this issue at 9.54pm they are not even taking complaint is this the way they treat and if this problem is not solved and if they dont back half of my money i am going to port my number and i will make my friends to change this network i can take nearly 50 connections back to other network

Dear Mr. Satyendranath,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

TATA Indicom — Bill amount is huge...

Hello,

I took tata indicom broadband connection with 800 combo pack where 5 GB usage is free. first month we received the bill for about 900/- however next month bill we received is around 10000/- where we know for sure that we didn't do any downloads during billing perios and only internet surfing can't even utilize 5 GB of initial free usage. We asked Tata Indicom to provide us with details o[censored]sage iteamized bill however we didn't received any also now they handed over our case to there recovery department.

I completely failed to understand how internet surfing or text cnatting can lead upto monthly internet bill to 10000/-, i am using broadband from last 6 years in Bangalore where even including downloads never had bill over 1200/-.

Need suggestions and help how to proceed with this kind of situations created by telecom industry.

Thanks in advance,
Sanjiv

Dear Mr. Sanjiv Gore,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Broadband connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Hello,

Thanks for replying, our account no is[protected], the bill period in question is 05/04/11 to 04/05/11. The initial bill amount is 10185/-, i believe you can pull out rest of the details with account no.

We had bad experience with customer care when we requested for itemized bill, customer care representative replied that they can't do anything as connection is suspended, first pay the bill and get it activated then they can help.

My main concern is about the bill amount and the number of GB this bill amount translate into, when i know that we have not used our connections more than checking emails and text chat.

Thanks,
Sanjiv Gore

Dear Mr. Sanjiv Gore,

Greetings from Tata Docomo!

1. Regarding your billing query

We would like to inform you that, we have confirmed from the concerned department that, there was no wrong billing and you are charged as per the usage for billing period of 5th April’11 to 4th May’11, and charged as per the pro rata charges.

2. Regarding your request for itemized bill

We regret to inform you that we cannot provide the itemized bill due to the disconnection of your Broadband.


For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

TATA Indicom — Requested for Disconnection of number

Hello Sir,
This is a complaint regarding tata indicom services. I have disconnected my tata indicom data card [protected] & my cancellation request id is[protected]. However, I am still receiving bills & notifications about new billing structure according to a new plan which is highly absurd. Please look into this issue. I have disconnected the number & NOT selected any new plan. This is horrible, something not expected from TATA Services.

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, your complaint has been registered vide docket number[protected]. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer care
Tata Docomo.

Dear Sir,

Mt Tata Indicom Phone not ([protected])working from last 4 months.I am complain again & again .Nobody listen.But bill are generate without any call.So kindly solve my problem and dissconnect the connection.

Regards,

Aswini Kumar Pradhan

Mob.-[protected]

Dear Mr. Aswini Kumar Pradhan,

Greetings from Tata Docomo!

We would like to inform you that, as per our records we found that there is an outstanding amount of Rs.697/- in our account, we kindly request you to first clear the amount and place a written request at any Tata TVS/TVH out let for cancellation or send us mail at below given mail id.

For any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.

TATA Indicom — Receiving bill even after disconnected

I am still receiving bill even after Mr Nikhil Jolly (Customer Interface Group Escalation Desk) confirming that my number has been disconnected. My tata indicom data card number is [protected]

Dear Mr. Risen,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We would like to inform you that, as per our records your data card number [protected], is in the name of Mr. Pankaj Khivansar, and the connection is photon, request you to give us the account number for the earlier resolution.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in or you can call us on[protected].

Thanks and Regards,
Customer Care,
Tata Docomo.

i want to call summary in tata no in my email id my mobile no is [protected] and my email id is [protected]@yahoo.com please send in one month call summary in month january please...

hello sir i am ARVIND MUDGAL my number is [protected], [protected] i want out going call detail from 1/10/2011 to 4/11/2011 please sir its my request to you my mail id is mudgal.[protected]@gmail.com .

hello sir,

I request you to plz send me call details of my mobile no .[protected] and my e.mail i.d is giri.[protected]@gmail.com.

Thankyou

TATA Indicom — about sun sour refundable amount

Respected Sir/Madam,
I am Rajender Singh, we purchenge a tataindicom pco(No.[protected] he says that compnay will refund full cost of equpment if we want closed compnay services any reason. but in futer whane we submit his equpment and want to close his services compnay not refund my refundable amount.we drop his services last 3 year but we submit his equpment on Dated 12-03-11. please suggest what can we do.
Thanks with Regard
Rajender Singh
call [protected]

mujhse dosti karoge [protected], [protected]mujhe boyfriend ki tala sh h plz cal me