Telebrands India — Air Lounge damaged

34 Reviews
 Harish Varma P K
I am an owner of an Air Lounge for the last four months. I found 2 days ago that the same has a damage with the stitch of one of the columns and so it is bulging out because of which it cannot be used. I called up the customer care and they told me they can replace it free only if the damage is in the first month after delivery. To replace it now, I have to pay them 2800 Rupees !!!
I cannot find the rules of replacement published anywhere and they say the rules are only told to the customer over phone during the placing of the order. I was not told anyway of this particular condition of replacement at the time of ordering. I can see this only as cheating the customer who gets attracted to their products seeing their advertisements, and pay a relatively bigger amount for their products hoping the products are long-lasting and reliable.
Complaint comments  33 Comments     Updated: Share0Tweet0


thanx guys, i was about to order the airlounge after reading all these complains i dont dare to buy this product...
ohhh my god, i am surprise to read all ur complaints, actualy i am very eagar to buy airlaugh at my home but when i read this reviews surely i cannot buy this prodect thank you my dear friends ur save my money not only for money ur save me my time and more things

I must say this again and again

Thank you,
Thank you,
Thank you,
Thank you,
Thank you,
i also face the same complain about air lounge, after 10 days only defect had detected, no response from companies or their franchisee. once they sold means their responsibility over. even no efects of email also
Mukesh Kumar pandey
Thanks a lot for your valuable comments. My wife has insisted me to buy Air Lounge by seeing TV Ads. Before buying i thought of cross checking it over the net and thanks to you all for saving my hard earn money. Infact I called the Customer Care and they told that it comes with Life time Warranty.
Lifetime Warranty with a wonderful payment !!! :-)

Hey guys,
thanks a lot for all ur comments on the air lounge. they show all crap in the ads. i will put in facebook and also all websites telling people and my friends not to buy this product and they r cheating us all.

Thanks again

Thanks a lot.
thanks for those who written their unfortunate experience with air lounge..I was about to buy this product next month.

thanks all.
I am an owner of an Air Lounge for the last four months. I found 2 days ago that the same has a damage with the stitch of one of the columns and so it is bulging out because of which it cannot be used.

Any one can help me out to solve this problem.

I am from hyderabad, contact no [protected].
Seriously yaar, I am so sorry for all the user who suffered but also wanted to thank them they posted their valuable comments, I was so impressed with the product and wanted to purchase one. But now I am fortunate to go through the thread. God bless the Internet.
Thanks again.
Thanks for all of your review. I was thinking of buying this product. Now, I will never rely on something that I don't see and check directly.

Never buy thru' phone or internet. We are not sure of the quality.
Agree, they cheated me for non-stick cookware 1+1 free. When i saw it and the first impression was like it is worthless, moreover it was not a good metal too but an iron made because I saw rust on items after few days even when I take good care of it (washing and cleaning immediately).

TELEBRANDS CHEATERS like We know like our P_ _ _ _ _ _ _ _ _ S.
thank u friends for ur experience on air lounge.i was actually thinking to buy one on seeing their amazing ad video.but after seeing ur bad experience with it, i hav changed my decision, thank u all for saving money, god bless u
Thank you guys for sharing the bad experience with air lounge.
i was planning to buy 1, but after reading all the above comments (1 yes, 30 no), i came to know the reality...
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in or to [protected] .Incase of any escalation please contact me directly in[protected] / [protected].

With Regards.
Manager - Customer Care.

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    Plot No. A-168, , Road No.25, , Wagle Estate,, Thane, Maharashtra, India - 400604
    Telebrands India - Air Lounge damaged