[Resolved]  The Oriental Insurance Company Ltd / Univercell / Alegion Insurance Broking Ltd — MOBILE THEFT INSURANCE CLAIM - CHEATED

Address:

Bangalore, Karnataka

The Oriental Insurance company Ltd/ Univercell/ Alegion Insurance Broking Ltd - A CHEATING COMPANY.

Sir

With all due respect I am writing this mail only with a little hope that i will get justice.


I purchased a new cell phone of Samsung make and monte model on feb 7th 2011, under HDFC - 6 EMI Scheme, it was my dream to purchase such a touch screen phone, unfortunately I lost the new cell phone on 14th of Feb 2011, the cell was just one week old and I have not even browsed through the features. The phone was purchased in jayanagar univercell shop, the sales executive told me to immediately send claims to insurance company, per his advice I followed all the terms and send the orginal documents to insurance company ( Alegion Insurance Broking Limited), I have not got the insurance claims till date.

when i call the customer care they gave me a reference number and told me it will take 45 days minimum to process and maximum was unknown.

every month now i am paying the EMI to HDFC bank even when i dont have the cell phone using. can the consumer court please help please help.

My purchase details.
univercell jayanagar branch.
invoice number: B.JN/7171
7th feb 2011 purchase date
Samsung Monte s 5620 model
IMEI: [protected]

Regards
ranjith[protected] bangalore)