[Resolved]  The Royal Bank of Scotland N.V. — Wrong information entry in CIBIL.

Address:Thane, Maharashtra

Dear Sir/Madam,

I was having Royal Bank of Scottland (RBS N.V.), [Formerly ABN Amro Bank] credit card in 2005.
All payments are done from my side; I have record of payments to RBS N.V. bank with cheque no. in my axis bank statement. But RBS N.V. has reported outstanding in CIBIL, due which I am unable to get home loan.
I called RBS N.V. on 29April 2010, customer care person’s are saying they will call back me within 2-3 days. Till date I have not received any call from RBS N.V.
I added follow up 4-5 times and each time they are saying executive will call back you within 2-3 days. But I haven’t received any call yet.

It’s mistake by bank, why they had added outstanding to CIBIL although I have made all payments according to credit card statement.

Could you please look into this issue? And advise me accordingly.

Regards,
Seema Patil
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Aug 13, 2020
Complaint marked as Resolved 
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    Thane
    Maharashtra
    India
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