[Resolved] Tikona Broadband, Chennai(Porur) — bad connection | |
got a tikona connection, seeing the promised speed and cost. service was good worked fine for the first two days then problem started... complained more than five times to the customer care..few complaint no.s are[protected],[protected],[protected].... no one showed up in the promised 48 hrs period. then called the executive who installed my device... he worked on the setup.. connection was fine but problem started again after a day!!!!! now getting a speed of about 5-10 KBPS on ful799 unlimited plan (on promised speed of 600 kbps(about 60 KBPS)). many of my friends are facing the same prob. the concerned people should look into the company, if they are not worth should be banned. it will save us people from a lot of misery. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
this is not only faced in tikona it s ok cos nw nly it s establishing bt well developed airtel it s worst service i have ever faced. i first used bsnl broadband connection its plan and speed ok but service s not gud and more hidden charges in it bt it s better wen compared to airtel most irresponsible are there i cant speak more than that damn it problem occured immediately after 1 month i made many call to customer care just waste of money daily one s taking and asking d whole story about problem and not taking any action to curb it they didnt ask anything for 2 months bt after that they made a phone call and asked 2 pay 2000 i dont find any justice in their work. we lodged a complaint many times each time they are sending reference number bt no action. they are not service minded only money minded irresponsible they made a phone call 2 me 2 pay 2000 hw without using connection i can pay that, daily they are making a phone call and begging 2 pay that money.
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