[Resolved] Tikona — Harassment | |||
Hello, Reference to my complaint dated 23rd Feb 2013 through you, I want to state that still Tikona people and unnecessarity calling me again and again for paymen which i'm not at all liable to pay.Today someone called me and stated that a case has been filed against you in delhi courte for not paying bill of Rs 3830/- (Dotn know how come amount rased from 1088 to 3000 when i;m not using it at all) After that i got call from their representative that we will settle case if i can pay Rs 435/- But the point is why should i pay even Rs 1 when there is no mistake of mine. Company like Tikona is spending much more time and money in customer haressment rather than customer satisfaction. Through you, i'm once again putting my request to forum to make TIkona aware to stop all these nonsence activities. Tarun [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Hello, To Whom so ever concerned,
the below is the problem or query with the services of tikona broadband for the year 2011 which has recently sprung up and are claiming or enforcing me to pay for the service which where bad and delayed a gap of 5 working days without intimation of the error or delay in service, at the fifth day when the service manager called i informed him about the delay and told i would not pay for the service rendered before and after the month of july, according to my conversation with their service manager then and the customer care executive i decided that we have come into a agreement until they sent a bill for the month of july & aug in november 2011. After 14 months this problem reprised and i received a call by the lawyer enforced by tikona to collect the debt by any means which was informed to the customer care executive in jan 2013 after the call and apparently no action was taken. Please help me resolve this.
Email sent by me today March 3rd 2013 requesting resolution of the problem.
" regarding my previous telephonic conversation with your helpline, i was expecting a call from the manager in charge regarding billing and also from the lawyer who was enforced by tikona to call and threaten to file a case against me in delhi, after which there was no summon or any kind of information (this was also informed to the the executive who handled my call). to bring to your notice please speak to the service manager who handled my query during my subscription with tikona in 2011, i registered a compliant regarding my internet connection during july/aug of 2011 , it took them 5 working days to rectify the error and when it was done i had already informed him about my anger and tikona's displease service and also that i would not pay or use tikona connection and have not done since, i then received emails regarding my outstanding bills in the month of aug , then in november of 2011 and after a gap of 14 month i received a call from a lawyer who clearly mentioned that he was enforced (or) enabled by tikona to collect the remaining of the bill amount. which is now an amount of Rs 2570/- against of the previously used bill of Rs 1325/- which should be only Rs 599 according to the bill plan taken by me. please mention a resolution for this problem and also investigate on all the above mentioned problems or query regarding the facts and please contact me by end of next week dated 9th of March 2013 . incase this email is not replied to i would consider it to be resolved and will not take this case ahead to the consumer court for harresment and undue pressure by tikona.
in good faith
Vinaydeep Jellapuram"
the below is the problem or query with the services of tikona broadband for the year 2011 which has recently sprung up and are claiming or enforcing me to pay for the service which where bad and delayed a gap of 5 working days without intimation of the error or delay in service, at the fifth day when the service manager called i informed him about the delay and told i would not pay for the service rendered before and after the month of july, according to my conversation with their service manager then and the customer care executive i decided that we have come into a agreement until they sent a bill for the month of july & aug in november 2011. After 14 months this problem reprised and i received a call by the lawyer enforced by tikona to collect the debt by any means which was informed to the customer care executive in jan 2013 after the call and apparently no action was taken. Please help me resolve this.
Email sent by me today March 3rd 2013 requesting resolution of the problem.
" regarding my previous telephonic conversation with your helpline, i was expecting a call from the manager in charge regarding billing and also from the lawyer who was enforced by tikona to call and threaten to file a case against me in delhi, after which there was no summon or any kind of information (this was also informed to the the executive who handled my call). to bring to your notice please speak to the service manager who handled my query during my subscription with tikona in 2011, i registered a compliant regarding my internet connection during july/aug of 2011 , it took them 5 working days to rectify the error and when it was done i had already informed him about my anger and tikona's displease service and also that i would not pay or use tikona connection and have not done since, i then received emails regarding my outstanding bills in the month of aug , then in november of 2011 and after a gap of 14 month i received a call from a lawyer who clearly mentioned that he was enforced (or) enabled by tikona to collect the remaining of the bill amount. which is now an amount of Rs 2570/- against of the previously used bill of Rs 1325/- which should be only Rs 599 according to the bill plan taken by me. please mention a resolution for this problem and also investigate on all the above mentioned problems or query regarding the facts and please contact me by end of next week dated 9th of March 2013 . incase this email is not replied to i would consider it to be resolved and will not take this case ahead to the consumer court for harresment and undue pressure by tikona.
in good faith
Vinaydeep Jellapuram"
I have been getting calls from Tikona threatening me that a case had been filed in the Delhi court and that I must visit the Delhi court or the police will take action against me. They say it is for the so called pending bill of RS 1000 that they had filed a case against me. I am from Mumbai, I have been receiving calls persistently from someone threatening me about the case. This is extremely annoying. There is no pending bills that I am due for. I had cleared everything before disconnecting. I am extremely fed up with these threatening calls every now and then.
Hello,
Reference to my complaint dated 23rd Feb 2013 through you, I want to state that still Tikona people and unnecessarily calling me again and again for payment which I’m not at all liable to pay. Today someone called me and stated that a case has been filed against you in Delhi court for not paying bill of Rs 3830/- (Don’t know how come amount raised from 1088 to 3000 when I’m not using it at all from more than one year of termination with conformation from their side. )
After that i got call from their representative that we will settle case if i can pay Rs 435/- But the point is why should i pay even Rs 1 when there is no mistake of mine. Company like Tikona is spending much more time and money in customer harassment rather than customer satisfaction.
Through you, I’m once again putting my request to forum to make TIkona aware to stop all these nonsense activities.
Tarun
[protected]
Reference to my complaint dated 23rd Feb 2013 through you, I want to state that still Tikona people and unnecessarily calling me again and again for payment which I’m not at all liable to pay. Today someone called me and stated that a case has been filed against you in Delhi court for not paying bill of Rs 3830/- (Don’t know how come amount raised from 1088 to 3000 when I’m not using it at all from more than one year of termination with conformation from their side. )
After that i got call from their representative that we will settle case if i can pay Rs 435/- But the point is why should i pay even Rs 1 when there is no mistake of mine. Company like Tikona is spending much more time and money in customer harassment rather than customer satisfaction.
Through you, I’m once again putting my request to forum to make TIkona aware to stop all these nonsense activities.
Tarun
[protected]
Tikona Broadband company has started collecting fund from all unethical practices and making fool to all customer who has fall into there pray.Please find the below email from your side in which it has been clearly mentioned that the account has been terminated and full and final settlement has been done already.
In spite I have received several threatening calls from your assigned advocated to settle the payment otherwise there will be criminal case filled against you.I have made a loss of my efforts, time and money by choosing TIKONA and I have invested almost more than Rs.2000 without any services offered and even the Broadband was never used for a single Day because of false commitment and technical incapability.
I have already filled the Consumer court complain in regards to your emails and repeated calls and demands.
Hope the above statement clarifies and hope you will not do harassment anymore.
[protected] Forwarded message[protected]
From: TDN Services <[protected]@tikona.in>
Date: Thu, May 23, 2013 at 4:00 PM
Subject: Tikona UID:[protected]
To: "[protected]@xiphias.in" <[protected]@xiphias.in>
Dear Mr. Singh,
Greetings from Tikona!
As per our conversation on 23rd May 2013, your account has been terminated.
We would like to inform you that the full and final settlement concluded and no dues pending against your account and no refund applicable.
Also we have attached the session history for your reference.
We regret the inconvenience caused to you.
Please feel free to provide us any feedback on http://forum.tikona.in regarding our service.
Regards,
Tikona Services.
In spite I have received several threatening calls from your assigned advocated to settle the payment otherwise there will be criminal case filled against you.I have made a loss of my efforts, time and money by choosing TIKONA and I have invested almost more than Rs.2000 without any services offered and even the Broadband was never used for a single Day because of false commitment and technical incapability.
I have already filled the Consumer court complain in regards to your emails and repeated calls and demands.
Hope the above statement clarifies and hope you will not do harassment anymore.
[protected] Forwarded message[protected]
From: TDN Services <[protected]@tikona.in>
Date: Thu, May 23, 2013 at 4:00 PM
Subject: Tikona UID:[protected]
To: "[protected]@xiphias.in" <[protected]@xiphias.in>
Dear Mr. Singh,
Greetings from Tikona!
As per our conversation on 23rd May 2013, your account has been terminated.
We would like to inform you that the full and final settlement concluded and no dues pending against your account and no refund applicable.
Also we have attached the session history for your reference.
We regret the inconvenience caused to you.
Please feel free to provide us any feedback on http://forum.tikona.in regarding our service.
Regards,
Tikona Services.
Today, 18th June, 15, I got a call from the same number saying herself Rekha from CIBIL or something informing me to pay dues of my cancelled Tikona service. Yes, i used tikona service that was 4 months ago ..i used the service for more than two years and because of the pathetic support i had to cancelled..where technical guys took 21 days to visit my place( Issue started from FEb'15- April'15) i was unable to use Internet for 4 months despite of numerous calls for help., The support forced me to change the plan to 699 to 799 instead of fixing. i changed the plan thinking it might resolve the issue no luck then my option is to cancelled it. Support told me that i don't need to pay since i was using any service or data due to the error. . Support cancelled the service on April but till now i haven't receive my deposit amount and now started with harassment.
I have disconnected my Tikona connection for which i have made payment online.
I get a FNF settlement amount of 206 payable for no reason. Customer care cant explain the reason
i get a call after 3 months from a lawer "Deveraj Joshi" from number +[protected] threating to pay 2005/- in half an hour or else i will be called to delhi for a civil case and calls me a criminal.
I offer to pay the 206 but they deny it.
for an amount of 206 they creating nuisance and harassment.
I get a FNF settlement amount of 206 payable for no reason. Customer care cant explain the reason
i get a call after 3 months from a lawer "Deveraj Joshi" from number +[protected] threating to pay 2005/- in half an hour or else i will be called to delhi for a civil case and calls me a criminal.
I offer to pay the 206 but they deny it.
for an amount of 206 they creating nuisance and harassment.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
68%
Complaints
5782
Pending
994
Resolved
3611
+91 22 6119 1700 [Non Technical Queries]
+91 22 4062 9629 [Tech Support]
'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
cas — tikona broadband
Hi All,Please don't go for Tikona broadband connection.One of the worst broadband service in India.I am using tata for the last three years.last month i got Tikona broadband live demo.I impressed with plan and i disconnected Tata.I paid 500 rupees and i took 599 monthly plan
after that Tikona broad band service is worst.Not even single day i used....I called so many times to costemer call and i registered the complained.
Till now no result for that.Please tell me how to get my money.And i have so many client in online because of the stupid connection i am unable to satisfy my costumer on time.I am totally upset.
Please dont go for Tikona...
Thanks,
gokul
[protected]