[Resolved]  Tikona — Slow speed broadband

Address:

Chennai, Tamil Nadu

Tikona broadband shown me a demo and was installed on 31st Aug.2010 .
The speed on demo and thereafter for two days was very good.
From the third day it went down even to 0.29mbps i.e 290kbps.
I had made several complaints to all. Called up customer care everyday.
All my efforts went in the air. They never bothered to make it all
right. I have sent four or five mails to their customer care,
their nodal officer, their appellate authority. The people of
Tikona whom I called over phone do not have the courtesy to answer
like a corporate office staff. The Plan I have taken is FMC799 for
that speed must be 2mbps upto 8gb download and 512kbps after that.
I have used only around 3gb, but the speed now is only 290kbps.
I feel like cheated. They show something big at cheaper rates,
but change their product to very low quality. I want some one can
suggest me what to do. my emai; [protected]@gmail.com