[Resolved]  Tikona — major speed problem

Address:

Nagpur, Maharashtra

HI,
MY NAME IS CHRIS GEORGE AND THE NATURE OF COMPLAIN IS THE MAJOR SLOW SPEED
OF THE INTERNET BROADBAND CONNECTION FROM TIKONA DIGITAL NETWORKS
I HAVE THAKEN THE CONNECTION ON THE 28TH OF AUGUST 2010 AND IT WAS PROMISSED TO ME THAT THE SURFING SPEED WOULD BE 750 KBPS AND THE DOWNLOAD SPEED WOULD BE 93.75 KBPS AND THE RENT WOULD BE RS.799.00....
BUT THE SPEED THAT I AM GETTING IS AN AVERAGE OF 500 KBPS AND THE DOWNLOAD SPEED IS 65-70 KBPS.....
I CALLED THE CUSTOMER SERVICE AND COMPLAINED AROUND 9 TIMES BUT NOTHING HAS BEEN TAKEN CARE OF ....
AS MY USAGE IS MORE SO I CONVERTED THE PLAN AT 2MBPS AND THE SURFING SPEED THAT WAS PROMISED TO ME WAS 2MBPS AND DOWNLOAD SPEED WAS 256 KBPS @ INR2499 BUT THE SPEED THAT I AM GETTING IS ONLY 1.2 MBPS AND THE DOWNLOAD SPEED IS 150-160 KBPS AS AN AVERAGE SPEED.SO WHY TO PAY FOR THAT WAS PROMISSED TO ME BUT IS STILL NOT WORTH OF PAYING.I HAD RELIANCE BROADBAND AND THE SPEED THAT WAS PROMISSED TO ME WAS WORTH TO PAY FOR AND TRUST ME I HAVE NEVER EVER FACED ANY PROBLEM WITH RELIANCE BROADBAND.BUT THIS TIKONA BROAD BAND IS WORST AND I HAD A VERY BAD EXPERIENCE ABOUT OF TIKONA WITH THE CUSTOMER SERVICE WITH THE TECHNICAL DEPARTMENT AND AS WELL AS WITH THE SERVICE... PLZ TAKE SOME ACTION MY EMAIL ADDRESS IS CHRISGEORGE.[protected]@GMAIL.COM AND THE PLACE IS NAGPUR BYRAMJI TOWN...THANX