[Resolved] Tikona — No Connection and Rude Behavior and Refund | |||
Dear Team, I have ordered Tikona Broadband service User Name : “WI-BRO -- 99A1A0A0” Contact Number : [protected]. Installation is not done after 3 Days of payment. Name : Mukesh Srivastava I am cancelling the order because of your worst service and response to client. I want to Cancel my order and Please refund my Money Rs. 1200 paid on (14-FEB-12) at earliest, But they are not responding. Please log the complaint against them and give me the complaint number so I can draft a complaint at Police Station. Was this information helpful? | |||
Dec 29, 2016 Complaint marked as Resolved Verified Support Feb 20, 2012 Tikona Digital Networks Customer Care's response Hiwe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information: 1. User ID:- 2. Registered contact number:- please feel free to contact us on[protected] to provide us any feedback regarding our service. Our customer care associate will be glad to assist you email us :-- tikona.[protected]@gmail.Com Regards Tikona Services Verified Support Apr 16, 2012 Tikona Digital Networks Customer Care's response HiWe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter. Our team has gone through the details, and as per their update, Refund of Rs.648 is passed, refund cheque will be couriered at your registered address with in 30 working days. User Id:- [protected] and Name:- Mukesh Srivastav Please feel free to contact us on[protected] to provide us any feedback regarding our service our Customer Care associate will be glad to assist you” Regards, Tikona Services | |||
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
I’m Deepak Kumar
I want to thank Tikona for my Refund cheque of full amount. On 3 Aug 2011 I have applied for Tikona ULNTD799 plan and paid installation charges to sales guy, but the installation guy told me that there is no feasibility at my place, so I raised disconnection request. I wasn’t expecting the refund to come to me on time, but to my surprise after 30 days I got my refund cheque. I wish my location was feasible, hope it would be in future as I have good review about their network speed.
Regards,
Deepak..."