[Resolved]  Tradus — Delivered Damage Item

Address:

Rangareddy, Andhra Pradesh

Hi,

I purchased Jaipan 100B Pop up Toaster from Tradus.in online shopping portal and they delivered damaged item and they are also not giving proper reply to complaints also

Mail conversions as below


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RE: 'Tradus=040-838' RE: 'Tradu s=039-937' 'Tradus=0 3 9-737' Customer fe ed back: Complaint‏‏

[protected]
To VSangu Reddy
From: Customer Care ([protected]@ibibogroup.com)
Sent: 29 December 2010 17:39PM
To: VSangu Reddy ([protected]@gmail.com)

Dear Customer,



We apologize for taking more time than anticipated.


We would like to inform you that we still do not have the desired resolution against
the item id:202613 from our specialized department.


Please allow us some more time to get back to you.

Thanks and regards,

Tradus CRM team



-----Original Message-----
From: VSangu Reddy ([protected]@gmail.com)
Date: Wednesday, December 29, 2010 03:25 PM
To: [protected]@ibibogroup.com ([protected]@ibibogroup.com)
Subject: RE: 'Tradu s=039-937' 'Tradus=0 3 9-737' Customer fe ed back: Complaint‏

Hi Tradus,

Any updates I am waiting for your reply.





Thanks & Regards
Venkateswara Reddy Sangu
[protected]@hotmail.com
+91-[protected]


To VSangu Reddy
From: Customer Care ([protected]@ibibogroup.com)
Sent: 25 December 2010 16:34PM
To: VSangu Reddy ([protected]@gmail.com)
Dear Customer,

We are extremely sorry for the inconvenience caused.

This is to inform you that we have forwarded the concern to our specialized department and we will update you with the status.

Please provide some time and we shall get back to you in 3 working days.
Thanks & Regards,
Tradus CRM team

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Tradus=039-737' Customer feedback: Complaint‏‏

[protected]

To [protected]@ibibogroup.com
From: VSangu Reddy ([protected]@gmail.com)
Sent: 25 December 2010 11:47AM
To: [protected]@ibibogroup.com
Hi,


I received damaged item so I am not satisfied with that item. I already logged a complaint regarding on dt: 24/Dec/2010 but there no response to that complaint also. So Can you please let replace below item with another good item.

the complaint id as below

'Tradus=039-737' Customer feedback: Complaint‏



Thanks & Regards
Venkateswara Reddy Sangu
[protected]@hotmail.com
+91-[protected]




From: [protected]@tradusupdates.in
To: [protected]@gmail.com
Date: Fri, 24 Dec 2010 19:33:26 +0530
Subject: Your Order Has Been Delivered

Hi,

We thank you for shopping at tradus.in

We would like to inform you that your order 1155769 has been delivered. The details of your order are as follows:

Item ID Product Amount Charged Shipping
Charges Courier Airwaybill No
202613 Jaipan 100B Pop up Toaster Rs.446 Rs.0 Bluedart [protected]

We look forward for delivering a pleasurable and efficient shopping experience.

For any queries and details please feel free to contact our Customer Care at [protected]@ibibogroup.com and give the Order ID as reference for all future communications.

Thank you for buying on tradus.in!

Happy Shopping!

Tradus Team