[Resolved] TVC Sky Shop — THEY ARE NOT SENDING MY PRODUCT BACK AFTER TAKING FROM US FOR SERVICE OF MOBILE AFTER PURCHASE OF WITHIN ONE MONTH | |||
requesting for service for the order no is OC2534719Inbox x pavan kumar <[protected]@gmail.com> 12/4/11 to support SIR, I AM KIRANKUMAR C ,CUSTOMER CODE IS C1147223,SYSTEM ORDER NUMBER IS OC2534719, ORDER DATE IS 1/24/2011 04:47:31 .SYSTEM DISPATCH NUMBER IS OC2534719.. ITEM CODE IS : N08 ITEM DESCRIPTION IS : ICON G4 BAR CODE IS ***N08********A03257 WE ARE PURCHASED THIS ITEM FROM SKY SHOP BUT THE WORKING OF THIS ITEM IS VERY POOR WE ARE UNABLE TO OPERATE THIS MOBILE PERFECTLY..WE ARE TRIED LOT OF TIMES TO CUSTOMER SERVICE CARE WE DIDN'T GET PROPER INFORMATION WHERE TO SEND FOR GIVING SERVICE TO WHICH ADDRESS WE HAVE TO SEND ..SO KINDLY GIVE ME THE ADDRESS OF SERVICE CENTER OF THIS PRODUCT .. HOPE WE WILL GET A GOOD RESPONSE FROM YOU, OUR ADDRESS IS C.KIRANKUMAR H.NO: 5-11-201, NAIM NAGAR, HANAMKONDA, WARANGAL, ANDHRA PRADESH,506009 CONTACT NUMBER :91 [protected] THANKING YOU.. customersupport customersupport <[protected]@tvcskyshop.com> 12/6/11 to me Dear customer, We are extremely sorry for inconvenience caused to you, but we advise you to send your product back to us at the earliest with the bill copy & complaint letter. So that we can get it Repair/Replace and send product back to you. You are requested to send this product at the below mentioned address. Tvc network limited Plot no A/3, MIDC opp Milton Factory Mira Gaon , Mira Road East Thane 401104. pavan kumar <[protected]@gmail.com> 12/25/11 to customersupport sir, During last inter action with u ,I sent my product ICON G4 mobile to respected given address . through DTDC courier ,on [protected] ,CONSIGNMENT NUMBER IS V07296498. BUT STILL WE DIDNT RECEIVED ANY INFORMATION FROM COMPANY. SO LET ME KNOW WHAT IS THE STATUS OF MY PRODUCT... I WILL WAIT FOR UR RESPONSE.. THANKING YOU, customersupport customersupport <[protected]@tvcskyshop.com> 12/26/11 to me Dear customer, We like to inform you that, we received your product and we require some more time. -- pavan kumar <[protected]@gmail.com> 1/4/12 to customersupport SIR, I KIRANKUMAR C ,ALREADY SENT MY MOBILE FOR SERVICE ,PLEASE FIND WITH PREVIOUS INTER ACTION CAN U TELL ME HOW MANY DAYS IT TAKES TO RESND TO MY HOME .. KIRANKUMAR C [protected] customersupport customersupport <[protected]@tvcskyshop.com> 1/4/12 to me pavan kumar <[protected]@gmail.com> 1/4/12 to customersupport IT MEANS HOW MANY DAYS EXACTLY YO REQUIRE ...PLEASE INTIMATE ME. THANKING YOU. customersupport customersupport <[protected]@tvcskyshop.com> 1/5/12 to me Dear Customer, We like to inform you that repair of the product is depend on technical department but, we assure you we will dispatch your product as soon as possible. -- pavan kumar <[protected]@gmail.com> 1/13/12 to customersupport sir, can we know the status of the our product please intimate me.. customersupport customersupport <[protected]@tvcskyshop.com> 1/13/12 to me Dear customer, Your complaint is in under process. -- Pavan Kumar <[protected]@gmail.com> 1/19/12 to customersupport Pavan Kumar <[protected]@gmail.com> 1/25/12 to customersupport sir, still how many days you want to send my product . this much delay never expected from you. intimate me ,immediately about the status of the product .. customersupport customersupport <[protected]@tvcskyshop.com> 1/27/12 to me Dear customer, We are sorry to inform you that, due to lack of spares we are not able to dispatch your product. -- Pavan Kumar <[protected]@gmail.com> 2/12/12 to customersupport SIR , CAN WE THE STATUS OF THIS PRODUCT AND HOW MANY DAYS IT WILL TAKE PLEASE GET ME THE DETAILS .... customersupport customersupport <[protected]@tvcskyshop.com> 2/13/12 to me Dear customer, We are sorry to inform you , we need some more days to sort out this issue. -- Pavan Kumar <[protected]@gmail.com> 3/7/12 to customersupport sir, still how many days u want to clear my product please clarify me ,dont irritate me is it SIR THESE ARE THE COMMUNICATION BETWEEN CUSTOMER CARE AND MY SIDE SIR PLEASE STILL THEY PLAYING GAME WITH US NOW IT HAPPENS NEARLY 2 YEARS SO KINDLY PLEASE TAKE ACTION IMMEDIATELY ON THE AND GET PRODUCT BACK TO US .. KIRAN KUMAR C [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
I WAS GOING THROUGH THE SAME PHASE, AS THE ORDERED PRODUCT WERE NOT BEING DISPATCHED. I WAS INFORMED BY TVC EXECUTIVES THAT THE PRODUCT WILL BE DELIVERED
IN 5 DAYS, DUE TO SOME INCONVENIENCE AND WAS DELIVERED THE PRODUCT WITHIN 4 DAYS..
IN 5 DAYS, DUE TO SOME INCONVENIENCE AND WAS DELIVERED THE PRODUCT WITHIN 4 DAYS..
Yes many times if normal excecutives are not able to help you, Hence you have to call at the customer care department. you will get its number from the website
I certainly agree to tina's comment. If you have any kind of comlaint you should call to customer support. you must have called at their order received department.
Yes Defiently Ms tina you are absolutely right that Teica Mc 10 is really a reliable product, I have my sister's entire wedding captured on it without any problems. And my friend always insists me to take mc 10 on picnics and tour.
Dear Sir, Greetings from TVC!
This is in regards to your complaint on www.akosha.com against TVC.
We would request you to give us your order no and invoice details in order to further help you.
Should you have any queries or require any help, you can either mail us on [protected]@tvcskyshop.com.
Thank you for your time at TVC.
Have a Good day!Regards,
TVC Customer Support Team.
This is in regards to your complaint on www.akosha.com against TVC.
We would request you to give us your order no and invoice details in order to further help you.
Should you have any queries or require any help, you can either mail us on [protected]@tvcskyshop.com.
Thank you for your time at TVC.
Have a Good day!Regards,
TVC Customer Support Team.
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TVC House, Khandwala Center, Daftary Road, Malad (East), Mumbai, Maharashtra, India - 400097
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TVC Sky shop — Not dispatching ordered product
It seems that I have been cheated by TVC Sky Shop. I saw an adv. in Rajasthan Patrika ,Jaipur (Rajasthan) for Teica MC-10 and ordered for one through TVC Sky Shop website and paid the required amount of Rs. 3990/- by netbanking (HDFC) on 23rd Dec.2010. My order Number generated is OW00002703 and Transaction ID is TR[protected]. Since than I have written several emails to customer suport and have given letters to its Registered office and Corporate office at Mumbai but they have given no attention to my request. CAN ANY ONE HELP ME in this regard at [protected]@gmail.com. I have not yet received either product or email from TVC