[Resolved]  TVC Skyshop Ltd — Slender Shaper

Hello sir this is Subramanya KS from karnataka. I have order slender shaper and also i sended the DD of SBM and it was received from yourself on 4/5/2009 and DD was debeted on your accout on 11/5/2009. Now is 2/6/2009 till today i have not recived product. First order number was given to me is OC2128894 and today it was changed to OC2201920. I have sended full amount of Rs 4990=00. So you are not sending the product i will only 7days from today after 7days i will send Lawer notice and after your replying i will go to consumer court. What will happen we will see in the court. I am very dissapoint with your service. I think this company will loose its name very soon. I think you never give me chance to go to court. So please hurry this is my last warning for you. I have complained more than 10 times but your reply is once again as usual.
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Complaint marked as Resolved 
Verified Support
Mar 27, 2014
TVC Skyshop Customer Care's response
Dear Sir, Greetings from TVC! This is in regards to your complaint on https://www.consumercomplaints.in against TVC. We would request you to give us your order no and invoice details in order to further help you. Should you have any queries or require any help ,you can either mail us on [protected]@tvcskyshop.com. Thank you for your time at TVC. Have a Good day! Regards, TVC Customer Support Team.
Complaint comments 

Comments

HI, I AM IN DUBAI. I WANT TO ORDER SLENDER SHAPER CAN U PLS MAIL THE DUBAI CONTACT NUMBER OF YOUR SKY SHOPING.
MANY THANKX
can you mail me chennai(india) contact no. and add.
I feel very regret to say that i purchased Slender Shaper on 08/09/09, but it did not work even for 1 Day. As soon as i received the product i tried it by putting it over my waist. The unit started running, but after 5 minutes it stopped. I thought that it would had been due to overheating as mentioned in the brochure. I tried it again after 1 hour and it worked. I tried it again on the next day i.e, 09/09/2009 and it worked well. I tried it again on the next day i.e., 10/09/09 and the machine worked for 1 minute and again it stopped. So i left it for 1 hr and again tried the belt but it was not operating. I tried it again after 4 hours but this time also the belt did not work. (Plz note that all the time the belt red light was on but the auto mode light was off although it was in auto mode, with machine not operating in any mode). After that i left the machine with red light switched on, on my bed. After 6 minutes the machine started running by itself and i put it on my waist. But again it stopped after 0.5 minute, but this time its red light was moving from low to high as it was in auto mode (belt not operating). Than i complained to Customer Care and he told me to send the belt at Thane address with a copy of belt receipt and an application. I immediately sent the belt by Courier on the same date.
Now, i request you to kindly replace the belt with new one and not to send the same belt after repairing and send it as soon as possible as it is already late.
Plz sir send me the genuine/authenticated new belt and not to give old/worn/damaged/duplicate belt.
I am feeling very agony and i cant explain my depression.
I also want to give me compensation for the product as your product even did not work even for one day.
Plz respond to the mail immediately.

Regards
Vijay Kumar Sharma
Surat
Hi! can u tell me any contact in Lahore Pakistan?

regards

M. Hussain
This is really unbeliable because even i had ordered Slender Shaper. I live in Leh one of most remote regions. But I was delivered the product in just 3 days in very neat condition. It still work fine and give me no such complaint.
I also believe perfectly same about slender shaper. I also think that it is definitely a wonderful product. I has no compares in market whatsoever belts heat or sauna cannot defeat it.
Hi I am from Washington and i want to order the product. I've heard of this from all my Indian natives so please tell me any contact in U.S.A
i have order new icon-g8 model -- 1 Nos Order No.OC2742898 but this mobile received on27.08.2011 this not working . please replace the new mobile for the same address.

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