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[Resolved]  Union Bank Of India — debit card (atm)

Respected Sir/Mam,

I Prabhu Ray account holder in your bank (Union BANK of India) branch Richmand Town, Bangalore viz account number [protected] debit cum ATM card no.[protected].

I used dated (02 June, 2008) Union bank Atm machine in Bangalore & found that most of your ATM’s machine in and around was out of order, ultimately next I went to ATM Canera Bank at Malleswaram Branch, Bangalore.

I gave the command for Rs. 2000/- & found Machine was in process finally I received a debit receipt for the same amount without money transaction, immediately when I check in the slip it was found (UNABLE TO PROCESS NOW).

Next day when I check my balance at Union Bank of India ATM, Bangalore it was shockingly found the amount has been debited of Rs. 2000/- form my account.

I request you to kindly credit of Rs. 2000/- in my Account as mentioned above & obliged.

Any further clarification please contact on my cell no. [protected].

Thank you.

With regards,

Prabhu Ray
Mobile No- [protected].
Complaint marked as Resolved Aug 14, 2020
Complaint comments  32 Comments     Updated: ShareTweet

Comments

REMINDER- I

Dear Sir,
Still I am waiting for your needful action for return my money in my account.

With regards,

Prabhu Ray.
Mobile No- [protected].



Union Bank of India

First Mail as on dt.:[protected] by Prabhu Ray

Debit card (atm)

Respected Sir/Mam,

I Prabhu Ray account holder in your bank (Union BANK of India) branch Richmand Town, Bangalore viz account number [protected] debit cum ATM card no.[protected].

I used dated (02 June, 2008) Union bank Atm machine in Bangalore & found that most of your ATM’s machine in and around was out of order, ultimately next I went to ATM Canera Bank at Malleswaram Branch, Bangalore.

I gave the command for Rs. 2000/- & found Machine was in process finally I received a debit receipt for the same amount without money transaction, immediately when I check in the slip it was found (UNABLE TO PROCESS NOW).

Next day when I check my balance at Union Bank of India ATM, Bangalore it was shockingly found the amount has been debited of Rs. 2000/- form my account.

I request you to kindly credit of Rs. 2000/- in my Account as mentioned above & obliged.

Any further clarification please contact on my cell no. [protected].

Thank you.

With regards,

Prabhu Ray
Mobile No- [protected].
Date - June 10, 2008

REMINDER - II

It is surprising that your institution does not feel it necessary to reply to complaints sent through mail.
If this is the standard of customer care service that you offer I feel it is unfair.
Pls. look in to matter and respond immediately.

Regards
Prabhu Ray

http://www.complaintsboard.com/new_complaint/

REMINDER- I

Dear Sir,
Still I am waiting for your needful action for return my money in my account.

With regards,

Prabhu Ray.
Mobile No- [protected].



Union Bank of India

First Mail as on dt.:[protected] by Prabhu Ray

Debit card (atm)

Respected Sir/Mam,

I Prabhu Ray account holder in your bank (Union BANK of India) branch Richmand Town, Bangalore viz account number [protected] debit cum ATM card no.[protected].

I used dated (02 June, 2008) Union bank Atm machine in Bangalore & found that most of your ATM’s machine in and around was out of order, ultimately next I went to ATM Canera Bank at Malleswaram Branch, Bangalore.

I gave the command for Rs. 2000/- & found Machine was in process finally I received a debit receipt for the same amount without money transaction, immediately when I check in the slip it was found (UNABLE TO PROCESS NOW).

Next day when I check my balance at Union Bank of India ATM, Bangalore it was shockingly found the amount has been debited of Rs. 2000/- form my account.

I request you to kindly credit of Rs. 2000/- in my Account as mentioned above & obliged.

Any further clarification please contact on my cell no. [protected].

Thank you.

With regards,

Prabhu Ray
Mobile No- [protected].
Date - June 14, 2008

REMINDER - III

I m waiting for my money return back in my A/C. immediately.
i have 16 A/c. in ubi of my companies staff. And if, i will got this type of very beautiful service, i will be closed all A/C.

i m waiting anxiously for your neddfull action.

regards
Prabhu Ray



Date - June 10, 2008

REMINDER - II

It is surprising that your institution does not feel it necessary to reply to complaints sent through mail.
If this is the standard of customer care service that you offer I feel it is unfair.
Pls. look in to matter and respond immediately.

Regards
Prabhu Ray

http://www.complaintsboard.com/new_complaint/

REMINDER- I

Dear Sir,
Still I am waiting for your needful action for return my money in my account.

With regards,

Prabhu Ray.
Mobile No- [protected].



Union Bank of India

First Mail as on dt.:[protected] by Prabhu Ray

Debit card (atm)

Respected Sir/Mam,

I Prabhu Ray account holder in your bank (Union BANK of India) branch Richmand Town, Bangalore viz account number [protected] debit cum ATM card no.[protected].

I used dated (02 June, 2008) Union bank Atm machine in Bangalore & found that most of your ATM’s machine in and around was out of order, ultimately next I went to ATM Canera Bank at Malleswaram Branch, Bangalore.

I gave the command for Rs. 2000/- & found Machine was in process finally I received a debit receipt for the same amount without money transaction, immediately when I check in the slip it was found (UNABLE TO PROCESS NOW).

Next day when I check my balance at Union Bank of India ATM, Bangalore it was shockingly found the amount has been debited of Rs. 2000/- form my account.

I request you to kindly credit of Rs. 2000/- in my Account as mentioned above & obliged.

Any further clarification please contact on my cell no. [protected].

Thank you.

With regards,

Prabhu Ray
Mobile No- [protected].
Date - June 17, 2008

REMINDER - III

You are not responding to my email which throws a very bad light on the way you respond to genuine problems faced by your customers and brought to your notice for redressal.
If you do not respond to this mail of mine I will be left with no option but to go to the consumer court to seek justice and compensations.

Regards
Prabhu Ray




Date - June 10, 2008

REMINDER - II

It is surprising that your institution does not feel it necessary to reply to complaints sent through mail.
If this is the standard of customer care service that you offer I feel it is unfair.
Pls. look in to matter and respond immediately.

Regards
Prabhu Ray

http://www.complaintsboard.com/new_complaint/



REMINDER- I

Dear Sir,
Still I am waiting for your needful action for return my money in my account.

With regards,

Prabhu Ray.
Mobile No- [protected].






Union Bank of India

First Mail as on dt.:[protected] by Prabhu Ray

Debit card (atm)

Respected Sir/Mam,

I Prabhu Ray account holder in your bank (Union BANK of India) branch Richmand Town, Bangalore viz account number [protected] debit cum ATM card no.[protected].

I used dated (02 June, 2008) Union bank Atm machine in Bangalore & found that most of your ATM’s machine in and around was out of order, ultimately next I went to ATM Canera Bank at Malleswaram Branch, Bangalore.

I gave the command for Rs. 2000/- & found Machine was in process finally I received a debit receipt for the same amount without money transaction, immediately when I check in the slip it was found (UNABLE TO PROCESS NOW).

Next day when I check my balance at Union Bank of India ATM, Bangalore it was shockingly found the amount has been debited of Rs. 2000/- form my account.

I request you to kindly credit of Rs. 2000/- in my Account as mentioned above & obliged.

Any further clarification please contact on my cell no. [protected].

Thank you.

With regards,

Prabhu Ray
Mobile No- [protected].
DEAR SIR,
PLEASE LOGDE MY SERIOUS COMPLAINT IN CONNECTION OF THERE IS NO MONEY AT YOUR LUCKNOW BASED [1] HAZARATGANJ, [2] I.T.CHURAHA [3] SECTOR 'Q' ALIGANJ CHURAHA[4] JANKIPURAM EXTENSION, ON ABOVE ATMS ARE NOT IN POSITION TO WITHDRAWAL DUE TO NO MONEY IN ATMS FROM LAST 4 DAYS.
PLEASE NOTICE THIS MATTER AND INFORM TO ME AS REPRESENTATIVE OF LOT OF CUSTOMERS OF YOUR BANK.
MY A/C NO IS [protected]

THANKS IF YOU WILL TAKE ACTION


A.K.SRIVASTAVA
ADMINISTRATIVE OFFICER
L.IFE INSURENCE CORPORATION OF INDIA
DIVISION OFFICE- LUCKNOW
CONTECT NO [protected]
DEAR SIR,
PLEASE LOGDE MY SERIOUS COMPLAINT IN CONNECTION OF THERE IS NO MONEY AT YOUR LUCKNOW BASED [1] HAZARATGANJ, [2] I.T.CHURAHA [3] SECTOR 'Q' ALIGANJ CHURAHA[4] JANKIPURAM EXTENSION, ON ABOVE ATMS ARE NOT IN POSITION TO WITHDRAWAL DUE TO NO MONEY IN ATMS FROM LAST 4 DAYS.
PLEASE NOTICE THIS MATTER AND INFORM TO ME AS REPRESENTATIVE OF LOT OF CUSTOMERS OF YOUR BANK.
MY A/C NO IS [protected]

THANKS IF YOU WILL TAKE ACTION


A.K.SRIVASTAVA
ADMINISTRATIVE OFFICER
L.IFE INSURENCE CORPORATION OF INDIA
DIVISION OFFICE- LUCKNOW
CONTECT NO [protected]
DEAR SIR,
PLEASE LOGDE MY SERIOUS COMPLAINT IN CONNECTION OF THERE IS NO MONEY AT YOUR LUCKNOW BASED [1] HAZARATGANJ, [2] I.T.CHURAHA [3] SECTOR 'Q' ALIGANJ CHURAHA[4] JANKIPURAM EXTENSION, ON ABOVE ATMS ARE NOT IN POSITION TO WITHDRAWAL DUE TO NO MONEY IN ATMS FROM LAST 4 DAYS.
PLEASE NOTICE THIS MATTER AND INFORM TO ME AS REPRESENTATIVE OF LOT OF CUSTOMERS OF YOUR BANK.
MY A/C NO IS [protected]

THANKS IF YOU WILL TAKE ACTION


A.K.SRIVASTAVA
ADMINISTRATIVE OFFICER
L.IFE INSURENCE CORPORATION OF INDIA
DIVISION OFFICE- LUCKNOW
CONTECT NO [protected]
Respected Sir/Mam,

I Chetan Aggarwal account holder in your bank (Union BANK of India) branch SSI Okhla, New Delhi viz account number [protected] debit cum ATM card no. [protected].

I used dated (10 March, 2009) IDBI bank Atm machine in Tikona Park, Faridabad (Haryana) dip the card and machine is not working. So my ATM card was left in the ATM MAchine.

Any further clarification please contact on my cell no. [protected].

Thank you.

With regards,

Chetan Aggarwal
Mobile No- [protected]
Respected Sir/Mam,

I Arun kumar Mudgal account holder in your bank (Union BANK of India) branch Ramanthapur, Hyderabad viz account number [protected] debit cum ATM card no. [protected].

I used dated (11 April, 2009) Union bank Atm machine in Delhi & found that most of your ATM’s machine in and around was out of order, ultimately next I went to ATM Canera Bank at Sheikh Sarai Branch, Delhi.

I gave the command for Rs. 400/- & found Machine was in process finally I received a debit receipt for the same amount without money transaction, immediately when I check in the slip it was found (UNABLE TO PROCESS NOW).

Next day when I checked my balance at Canara Bank of India ATM, Delhi it was shockingly found the amount has been debited of Rs. 400/- form my account.

I request you to kindly credit of Rs. 400/- in my Account as mentioned above & obliged.

Any further clarification please contact on my cell no. [protected].

Thank you.

With regards,

Arun Kumar Mudgal
Mobile No- [protected].
Respected Sir/Mam,

I Abhishek Agrawal account holder in your bank (Union BANK of India) lost my atm in bangalore but my home branch is in chattisgarh. Can i get my new ATM from here.

Any further clarification please contact on my cell no. [protected]

Thank you.

With regards,

Abhishek Agrawal
Mobile No- [protected]
Respected Sir/Mam,

I thiyagarajan.m account holder in your bank (Union BANK of India)devasthanam branch, vaniyambadi, vellore dt., account number [protected] debit cum ATM card no. [protected]

I used dated (02 may 2009) indian bank Atm machine in vaniyambadi branch.

I gave the command for Rs. 10, 000/- & found Machine was in process finally I received a debit receipt for the same amount without money transaction, immediately when I check in the slip it was found (UNABLE TO PROCESS NOW).

Next day when I check my balance at Union Bank of India ATM, natrampalli it was shockingly found the amount has been debited of Rs. 10, 000/- form my account.

I request you to kindly credit of Rs. 10, 000/- in my Account as mentioned above & obliged.

Any further clarification please contact on my cell no. [protected].

Thank you.

With regards,

thiyagarajan.m
Mobile No- [protected].
Respected Sir,

I am Edwin Daniel with account number [protected].

I am a resident in Thiruvalla, kerala but I was in Chennai when the following thing happened. I was in my friend’s apartment where a man broke in and took valuable things along with my wallet including the ATM card of your bank. This happened at midnight 2 AM.

As I have taken the account from Peroorkada Branch, Trivandrum, kerala, I found the 24 hours customer care number given by the bank authorities as[protected] and called the number. The phone rings but no one answered the phone. I tried this number from the time when I found my ATM card lost. But no one answered it.

Finally I waited for the bank to open at 10 AM and called the authorities to block the ATM and they did so. This happened on 23 June 2009.I thought my money would be safe. But today (25 June 2009) I called the bank staff and confirmed the balance but my money was missing. They told me that the money was taken around 6a.m not through any ATMs but by purchasing goods.

I visited the Thiruvalla branch and told them about this. And they told me that the customer care number had changed. But how would I know that? I could have saved my money if I would have been able to contact the customer care.

I contacted the Peroorkada branch and told about this. The manager tells that they have put notice on every ATM centers that the customer care numbers have changed. And he said that “it is impossible to let know all the customers about the change in customer care phone number and a large firm like this cannot contact its entire customer that is impractical”. But you have to do this however big your firm is.

We customers put trust in you and you say that you can’t inform a valuable thing like this to each person.

But it is the responsibilities of your bank to let the customer update all relevant information, not by putting onto ATM notice boards.I don’t know whether that exists.

As you know these days since Union Bank allows money to be taken from any other bank's ATM, I could not notice the change. I usually use SBT ATMs because it is easy to spot anywhere in kerala.

I have saved my money for my future use and now am in a desperate condition.

Either I want my money back or I will file a case against your bank via consumer court.

Hope that you would help me.
Date: 24/06/2009.


To,
The Branch Manager,
Union Bank of India
Branch - Yushuf Sarai
New Delhi

Sub: Request for Reimbursement of debited amount Rs. 7000/-in my account

Ref: Saving A/c No. [protected]

Dear Sir,

I am a saving account holder o[censored]nion bank of India. My saving account no. is [protected].
On 18th Jun 2009 at around 7.00pm I used my ATM card to withdraw money from Bank of India ATM. located at Okhla Phase I New Delhi. I inserted the card in machine for withdrawing 7000 Rs. I waited for more then 30 secs but money was not received (only slip received printed sorry for inconvenience). After some time screen showed please insert the card then I tried again for Rs. 3000/- which I have received.

But I highly surprised the next day I checked my statement in UBI ATM and found 7000 debited from my account which I was not received.

I have requested to UBI customer care no. [protected] and my request no. is 27509 on dated 20.06.2009, But till date we have not received any reply.

I, therefore, request you to kindly reimburse the debited amount Rs. 7000/- into my account as soon as possible. My card no. is [protected].



Thanking you with regards,

Santosh Kumar Pandey

Mobile No. [protected]
[protected]
REMINDER
To,
The Branch Manager,
Union Bank of India
Branch - Yushuf Sarai
New Delhi

Sub: Request for Reimbursement of debited amount Rs. 7000/-in my account

Ref: Saving A/c No. [protected]

Dear Sir,

I am a saving account holder o[censored]nion bank of India. My saving account no. is [protected].
On 18th Jun 2009 at around 7.00pm I used my ATM card to withdraw money from Bank of India ATM. located at Okhla Phase I New Delhi. I inserted the card in machine for withdrawing 7000 Rs. I waited for more then 30 secs but money was not received (only slip received printed sorry for inconvenience). After some time screen showed please insert the card then I tried again for Rs. 3000/- which I have received.

But I highly surprised the next day I checked my statement in UBI ATM and found 7000 debited from my account which I was not received.

I have requested to UBI customer care no. [protected] and my request no. is 27509 on dated 20.06.2009, But till date we have not received any reply.

I, therefore, request you to kindly reimburse the debited amount Rs. 7000/- into my account as soon as possible. My card no. is [protected].



Thanking you with regards,

Santosh Kumar Pandey

Mobile No. [protected]
[protected]
Sir,
I had submitted an application for union education loan a week ago.then I had recived the sanction order with in two days time too.my application no:784536.then i finished all other further proceedings in the ''nedumkandam branch'', idukki, kerala.but now when I cheked the application status, ''rejected'' was the answer shown, which was unbelivable and heart felting.so kindly respond immediatly, so that further proceedings shall be done faster.kindly inform the reason for rejection too.
Dear.sir,
I am a savings bank account holder o[censored]noin bank of india. my S.B a/c no. is [protected].Tenali branch
cheque book is very necessary to me for share market transactions.so many times, i request the branch manager for cheque book fecility, but till today the said facility ded'nt provide to me.please veryfi and provide cheque book facility to me as early as possible. other wise i wii be put great loss and head ship.
Dear Sir,

I Kishan Lal account holder in your bank( Union Bank Of India) the account no.[protected].I would like to inform you that i had lost the ATM Card of your bank So, Kindly issue me the new one
so that i can do further function easily.

This may be kindly oblige and do the needful.

Yours faithfully

Thanks Regards,

Kishan Lal
kaustubh tripathi
i have loss my ATM card last night so for my card security blease block my card

my a/c no is [protected]

card no [protected]

branch code 5931
union bank of india ...customer care no is not working...
Respected Sir,
I am Sabad B account holder o[censored]nion Bank SB A/c No:[protected], ATM Card No:[protected].

Sir, I used my debit card for online shopping through Ebay India, Mumbai.There was no problem to buy products trough Ebay.But i committed a mistake when I entered the 16 digit appeared on debit card.That is why now i cannot use my debit card for Email shopping only.But I can withdraw amount through machine.
So I approached the Union bank branch near by my residence.They suggested to sent a mail.

Hence Kindly Requested to you sir, as soon as possible solve the problem with my account.

Expecting your immeadite feed back.
Thank you.

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    Union Bank of India Phone
    +91 22 2575 1500 [Call Centre]
    +91 80 2530 0175 [Call Centre]
    +91 22 2289 2000 [Board]
    Union Bank of India Address
    Union Bank Bhavan, 239, Vidhan Bhavan Marg, Nariman Point, Mumbai, Maharashtra, India - 400021