[Resolved]  UniverCell — High prices on mobiles phones sold in Universal

Attached the mail conversation with MD o[censored]nivercell to know about the service provided by Univercell.Simply they are celling mobiles with 10 to 20% extra prices when compared wuth other shopes. For a case Mangal and Mangal Electronics- Trichy celling mobiles with reasonable prices and the comparision did with that shop

Conversation mail with MD-Univercell

On Sat, 09 Jan 2010 19:39:35 IST

I didn't recieve even a reply.Shall I proceed further.

reg
kat

On Tue, 05 Jan 2010 14:32:43 +0530 wrote
>I didn't get any reply.
>

>
reg
>
kathiravan
>

>
On Mon, 04 Jan 2010 20:11:15 +0530 wrote
>
>
>
>
>
>
>
>
>
>This is to inform about the price variations in cell phones sold in Univercell.On 3/1/2010 I purchased a Samsung model no s3310 at a price 4820Rs in your shop located in Trichy-Near by postoffice stop.Before that I verified the price in your website, the model 3310 priced 4519Rs(offer - 4500Rs priced on 1/1/2010).To cross verify that I enquired the cost in other sale center in Trichy(if need I provide the shop name) and they are selling at a price 4400Rs inclusive of 4% vat.When I explained about the offer to ur representative she convinced me that the price is due to insurence for theft.please note that the mobile is having mobile tracker option and doesn't require insurence.


I cannot loose 420Rs just because.....


Your Tax invoice no UTN:1704827


Executive name: Miss.Leena
>
>
I request you the refund the amount 420Rs to my A/c No[protected]ICICI) without any delay.>
>
Last month I purchased a samsungB7320 in some other center due to high price difference around 2000Rs.

reg

kathiravan

[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I purchased a samsung galaxy 3 on 08/11/2010 for 12, 560.00, however the same mobile price on the univercell online was 11, 406.00, almost 1000 rs difference, this created a bad impression on univercell
Until then, if we had to purchase mobile, univercel was the first we used to think about . We never taught they will do this .
I completely dissatisfied with this .

Regards
Benjamin
Cheated
I purchased a samsung galaxy 3 on 08/11/2010 for 12, 560.00, however the same mobile price on the univercell online was 11, 406.00, almost 1000 rs difference, this created a bad impression on univercell .
The same Mobile with other vendor was close to 11, 500.00, But trusting univercell, led me to a big disappointment .
This experience give me a clear warring not look back to univercell again in future .

Regards
Benjamin

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    UniverCell Telecommunications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    237
    Pending
    0
    Resolved
    127
    UniverCell Telecommunications Phone
    +91 485 283 4042
    UniverCell Telecommunications Address
    No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
    View all UniverCell Telecommunications contact information