UniverCell — Malpractice @ UniverCell

Hi Dipesh,

This is with referance to a mobile phone being purchased at UniverCell City Center, Chennai on my stolen icici debit card.

I went to the UniverCell store at city center to enquire about the same and to my surprise i found that any of the credentials (e.g. name of a/c holder, signature) related to my card were not verified.

All fake information was provided by the thief on my name, which was never verified by UniverCell at the time of his purchase.

The salesperson did not even bother to see that the person using the card was a male and he was using a females card (my debit
card).

To add to my fury the thief went to another UniverCell store and bought another mobile phone without facing the hassel's of veryfying himself at all.

It appears to me that it is a practice o[censored]niverCell not to verify the identity of the individual who is making a purchase at there store.

I have registered a FIR against this incident. I would expect this matter to be taken very seriously by UniverCell and a prompt
action and cooperation to be extended for the same.

Swati Bisht
[protected]@gmail.com