[Resolved] UniverCell — cheated | |||
This is Prabhakaran, I have bought new mobile ( Mobile model no Nokia 101, bill no:0617282 IMEI Number : [protected] ) besant nagar showroom ( 2nd Avenue ) on 16.02.2013. When I visit showroom they said mobile price Rs -1850/- and charged me same amount, then only I came to know that mobile price only Rs -1400/- and MPR also Rs-1709/- only. Than I am directly visited showroom and asked them what are the charges included, but still I am not get valid details. Infect there is no one know the charges details. They given me Univercell Tax invoice copy ( Hand writing copy) that invoice no value added tax and no terms and conditions. They cheated me. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
UNIVERCELL — Late delivery and extra charges
I am really very disappointed and felt like cheated with one of my online order of samsung mobile phone. I placed an order 0041939 on 13th December, for which I paid 2350/- Rs including shipping charges. My disappointments are:1) After promising of delivery within 10 days, product delivered on 14th day after the date of order. Really very disgusting.
2) Univercell already charged me Rs. 100 for shipment, after this even informing so many times to their customer care that courier/delivery guys is asking Rs.120 extra as a courier charge. No one from their call center was ready to talk to courier guys and was not intended to take responsibility. I had to pay him Rs. 120 extra. This is also very disappointing and I will definitely pass this message to all my friends and networks that how Universal works. Yes, off course, I really do not expect any refund of Rs.120 or my trust