[Resolved]  UniverCell — Non-cooperative

Address:

Bangalore, Karnataka

I had bought a nokia mobile from univercell for Rs1500. AT the time he unpacked the mobile and turned it on , it freezed and the salesman had to take off the battery and restart it. I informed salesman that it could be a defective mobile. Salesman informed that since its turned on first time, that is the reason it freezed. He told that if i face the issue again then they will change it. I started using the mobile and my calls are getting disconnected frequently though i have a good network range. I went back to univercell within 2 days and informed the same. salesman told that its issue with sim, I informed him that I even tried another sim but still same.Salesman refused me to help telling its still sim issue. also I have a payback card where points are added.I asked salesman to add points and salesman refused to add it telling it should be produced during purchase of mobile then only they can add it.I informed salesman that its only been 2 days, but still salesman refused it.I was in brand factory and they add the points till one month if we produce bills. This Univercell outlet is in Vignana nagar