[Resolved] UniverCell — Promised complimentary accessories not provided | |||
Hi I recently (06 Nov 2012) purchased 2 mobile phones (HTC Desire X and Samsumg chat), both accounting for RS 25000/-, from Univercell, Arekere, bannerghatta road, Bangalore outlet. At the time purchase the sales man promised me complimentary mobile case and screen protector. However, they did not have stock of HTC Screen protector. They ask me to visit the store on next day. But when I visited they told me the excuse that they exhausted the new stock. After that based on their direction I visited the store at least 4 times now for the same. Till now I have not received the screen protector. They did not even have a courtesy to call me and talk. With the fuel spent by me to visit their store I could have bought at least 5 such screen protector. I request UNIVERCELL to take immediate necessary action against this outlet. If I did not receive a proper communication from UNIVER CELL management by 14 Nov 2012, I am planning to register a case against UNIVERCELL in the consumer court. The legal discussions are in progress. [protected]@gmail.com [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 485 283 4042
No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
i was promised a monster headset within 2 days as stock was not available.
when i goes after 2 days, i was told that it will take another 2-3 days.since then i have visited the shop more then 5-6 times and still did not get the accessories.
every time shop people are promising after 1-2 days.
this is highly unprofessional way of service providing and i am very disappointed.
i would like to return the cell which i purchased.
please let me know your legal cell details as i want to approach to Consumer forum with this complaint.
regards
Amitosh
[protected]