[Resolved] Videocon Industries Ltd. — replacement of washing machine | |||
My Name Is Jaimin Shah. I have purchase videocon washing machine from dhaval electronics ahmedabad date 31/12/2010 . I have facing problem in washing macine last 20 days I registed a complain to toll free no the complain no is AHM[protected]. after regited a complain service engineer visit the home but he can not solve the problem. After two days another service engineer come & tell me the problem in gearbox assembly. So company was replace the gear box assembly. But I demand that this is the hart of washing machine I do not want to change gear box assembly. I want to replace new one. There is no answer from any service engineer or manager regarding this problem.. I call two times to customer care but no body care to our machine so finally I have to decide complain to head office . but there is no response from H.O. I hope my complain is solve as soon as possible Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Washing Machine — No response on demand of service
My washing machine is out of order for more than 3 months. No one has visited to my residence even after n numbers of complaints. Earlier it was under AMC and now it has expired. It is the worst ever sevice I have ever received for any of the domestic aplliances.Constraints are allright but no response to customer's complaints for three months is not at all acceptable,Now I have no option other than to exchange my washing m/c but in no case IFB. I've already advise to my entire friend circle to keep them away from IFB due to such type of poorest form of service.
Hope some one in IFB having some conscience may like to look into.
Manish Awasthy
Deputy Chief Engineer, SEC Railway, Bilaspur (CG)
[protected]
videocon industries — WASHING MACHINE NOT WORKING
SIR OUR SEMI AUTOMATIC WASHING MACHIN IS NOT WORKING FROM AN LONG TIME. WE HAVE MADE LOTS OF COMPLAINS ON YOUR CALL CENTER BUT NO ACTION HAS BEEN TAKE TILL YET.SIR PLEASE LOOK IN THE MATTER ON URGEN BASIS AS WE ARE FACEING LOTS OF PROBLEMS
VIDEOCON INDUSTRIES LTD. — Replacement of Washing Machine
Mr.Raj-Mob.No.-[protected]1)The bracket of net broken.
2)Tub broken
We complain so many times in dealers shop no resposnes.
so pls do as early as possible.
VIDEOCON INDUSTRIES LTD. — COOLER TRERBOCOOL 97047 WITRH TROLLEY
Dear Sir,I have booked a cooler with trolley on 11.04.11 at CII Exebition at Chandigarh on the the request of your Engg. Mr.Sunil Sharma to ensure the delivery by tomorrorow on easy installements by Bajaj Finance Ltd. but after that He is not interested to attend my phone. Very shortly I am sending you my call details with Sharma Ji attending or not atteding but I assure you to give my complete case to consumer court with detail very shortly with claiming harasment for twentry days as per law of consumer court.
Regards K.L CHARAYA
Booking Receipt No. 317 Dated 11.04.11
Totally Negative By Engineer By Your Company.
Sorry to wrire again and again
very very bad.
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+91 73 5587 3558
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+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
videocon industries — repair of washing machine
I have purchased a semi automatic videocon washing machine on 13th Jan 2009, I made a complaint to customer care vide complaint HYD[protected] dated 9-5-2009 since the spin wheel leakage and drier is not working, and it is nearly four weeks since the technician inspected the washing machine and promised to replace the required parts and inspite of several reminder calls to customer care and local service centre there is no proper response from both end. Now i request you how to take action and get my washing machine repaired.