[Resolved]  Vodafone — against non disconnection of postpaid connection even after request letter

Address:

Andhra Pradesh

I had vodafone post paid connection with No.[protected] under 125 plan - government employee gruop category. on 29th May,2012, my wife prrsonally handover letter requesting to disconnect vodafone postpaid and i got BSNL prepaid connection under postal system to Vodafone branch at Alankar complex, Gandhinagar,Vijayawada-2, andhra pradesh and it was informed by them that it will be disconnected within 24 hours. But to my surprise, it ws not disconnected tilldate even after i pursuaded again at the same branch and I got bill for the period after I made a request to diconnect. I want stringent action against the firm for harrassing the customers