[Resolved]  Vodafone — Amount of Rs.351/- Debited From Account but Not credited in mobile

Address:East Delhi, Delhi

Hello Vodafone Services,

I have online recharged of Rs,351/- on 09.08.2012 through my SBI Debit Card No.[protected] on my Vodafone no.[protected]. Amount has been debited from my A/c No.[protected] but not credited yet in my mobile. So please let me know if amount has been deducted from my account so why i didn't get any recharge in my mobile. Its a hugely request to Vodafone Online Services eighter recharge my number eighter back my money. its a loss to me.



Thanks & regards
Samriti
smriti.[protected]@gmail.com
[protected]
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Jan 8, 2017
Complaint marked as Resolved 
Verified Support
Aug 13, 2012
Vodafone India Customer Care's response
Hello Samriti,

Please note that the amount will be credited to your bank account in 7 working days in the case of a failed transaction.

Regards,
Vodafone Customer Care, Delhi & NCR.
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