[Resolved] Vodafone — Asking money without bill, after ported out | |||
I was being followed by Vodafone for a Mobile Bill of amount Rs. 597.41, which is completely fake. I was undertaking the service from Voda & ported out to Idea cellular clearing all the previous bills. Now Voda is asking again to pay a bill of the said amount and not in the position to clarify of the same. After asking about the bill, they said since I have ported my no., they will not give any bill. I was just considering it as a fake or ghost calls, but today they have hand delivered me a Lawyer's letter with all illegitimate words of cautions. Now please guide what should I do? The Company wants money without any reason (Unable to produce an Invoice) & threatening for lea-gal actions for not paying the same. Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Aug 14, 2012 Vodafone India Customer Care's response Hello Sumantadey, Kindly provide your contact number at http://bit.ly/SgXezC and we will get back to you with assistance. Regards, Vodafone Customer Care. | |||
 5 Comments | |||
Comments
I have received bills of Rs and Rs for my 2 numbers that I have ported from Vodafone postpaid to Idea prepaid. Before porting I was made to pay bills in advance and only then was allowed to port. Why am I still receiving bills from Vodafone postpaid even when both these numbers are active in prepaid?
Please help me asap in this case!!!
Please help me asap in this case!!!
Hi,
Even am getting similar kind of threatening messages from vodafone, fact is I have ported a year back to airtel and now they are sending these kind of illegal whats' app messages as below
Dear MR. VEERENDRA SOBARAD S,
To avoid service interruption with your current mobile service provider request you to clear the outstanding amount of Rs: 171, against your Vi mobile number : [protected] and Your Relationship # 73738398, on or before 13th Oct’20.This amount was as an unbilled amount during the porting out process & bills have been generated subsequently with prorated rental, Usage & Tax.If you fail to make payment we are compelled to pursue further action as per TRAI guidelines..
Even am getting similar kind of threatening messages from vodafone, fact is I have ported a year back to airtel and now they are sending these kind of illegal whats' app messages as below
Dear MR. VEERENDRA SOBARAD S,
To avoid service interruption with your current mobile service provider request you to clear the outstanding amount of Rs: 171, against your Vi mobile number : [protected] and Your Relationship # 73738398, on or before 13th Oct’20.This amount was as an unbilled amount during the porting out process & bills have been generated subsequently with prorated rental, Usage & Tax.If you fail to make payment we are compelled to pursue further action as per TRAI guidelines..
Its been 6 month I ported my number after clearing all the dues now I am getting call to clear the amount of 177.80. I have not received the bill details for the said amount .
When asking for bill details they are unable to provide. Also I am getting message from current service provider that bill amount is outstanding.
Is it really that VI won't take care at the time of porting and bully the consumer after that.
Once raised porting request got 50plus call with offers, pathetic and unprofessional services .
I have ported other service provider number but have a smooth transition .
Request to customer support to look into the issue on priority
When asking for bill details they are unable to provide. Also I am getting message from current service provider that bill amount is outstanding.
Is it really that VI won't take care at the time of porting and bully the consumer after that.
Once raised porting request got 50plus call with offers, pathetic and unprofessional services .
I have ported other service provider number but have a smooth transition .
Request to customer support to look into the issue on priority
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I have received a bill of Rs 195.49 from vodafone after number porting to airtel and not able to pay that bill online.Please tell me the process for paying the same at the earliest.It will be very helpful if it can be paid online.The number ported is [protected].
Hoping for a prompt response