[Resolved]  Vodafone — At&T Toll free (000117) is being charged

Address: East Delhi, Delhi

Hi,

I was am using a Vodafone Prepaid connection. I need to make AT&T audio teleconferencing calls every other day. The AT&T no. 000117 is a toll free number. However, I was being charged for the calls made to this number and the charges are more than the local charge rates.

Now, I have changed my prepaid connection to postpaid, but still the problem still persists.

Please get this corrected.

Thanks
Himanshu
Was this information helpful?
No (0)
Yes (0)
Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Feb 22, 2013
Vodafone India Customer Care's response
Hello Himanshu,

Please share your contact number with us at http://bit.ly/WeiMQb so that we can address your concern better.

Regards,
Vodafone Customer Care.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27128
    Pending
    0
    Resolved
    9563
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information