Vodafone India Complaints & Reviews

Vodafone — GPRS connection

I enrolled a monthly rental from VODAFONE that never worked. I was charged a monthly rental although service was not provided. I could not call the helpdesk as the options did not let me talk to a CC REP as 9 options pushes me back to the previous menu and not allow me to speak.
I went to the store and emailed and they had registered a request but they close the ticket after a couple of days without doing anything to resolve the problem and send me an sms that the problem has been resolved. Vodafone cheats people!

Vodafone — Phone no

Hi!

Please get me informed about the phone no [protected]. it is a vodaphone no and from delhi. Please inform me at the earliest.

Thanks & Regards
Sharmila Sen

Vodafone — Unknown no

hi can u help me locate this number getting bad calls and not revealing identity [protected].

My no. is [protected]. Plz help me which person use this number.

Hello
My Vodafone no. is [protected],i have submitted my bill but it is not updated than i called to customer care 5-7 time and i am vary shocked when customer care exe. told me that do not submit bill to collection exe.can you confirm me that this is the only solution.
and today is 10th day of payment submission but yet not updated.
please help

Hello
I have submitted my Vodafone bill to collection executive,but after 10 days my payment not updated after that i called to customer care and ask about this that why my payment is not updated than they suggest me to not submit bill to collection executive,so can you confirm me this is the suggestion which we expect.

my no is [protected],I had changed from post paid to prepaid (thanks to your service) and you had sent me a cheque of 2841.52 but you had wrongly deducted amount of 158 which i had paid on[protected] as per your last bill.So when are you going to refund the amount ???
vkb

i have recd a cheque of 5 paisa dt[protected], please check once again and return my amount due of 158 rs with interest, regards vkb advice change your accountant

Hi

I am Manpreet Singh Mobile no.[protected] & [protected] using by me and my family. I have done the payment of Rs 125/- & 109/- respectevly on 30/08/2011 by credit card (Online). And as per citi bank confirmation payment claimed by vodafone on 31/08/2011. Burt they are not concider the payment in my accounts.

Due to call baring i have repayment for both mobile no.

I regularly followup with vodafone from 22.09.2011 by mail and i have put 10 reminder till date but no respond coming.

Transction Ref. no. Mobile No.
[protected] 12198 [protected]
[protected] 10259 [protected]

so i am requesting you please help for the above there is no question for amount there is question for service.

Attached Credit card Stetment.

Hi

I have louged the complaint on 03/11/2011 for regarding Payment updation which i have paid on 30/08/2011 and i have recieved the call from vodafone on 04/11/2011. as per comfirmation of customer care executive (call received from [protected] dt- 04/11/2011) the issue is resolve and payment is updated in your account(vodafone). But now i have received the bills there is no deduction.


So i am requsting you please help for this.


Manpreet Singh
[protected]

Issue is still pending.

HI

Issue is still pending.


Regards
Manpreet Singh
[protected]


Vodafone Complaints & Reviews - payment
View all Vodafone complaints
Vodafone, West Delhi, Delhi

Location: West Delhi, Delhi, India


msreikhi on Nov 22, 2011


payment
Hi

I have louged the complaint on 03/11/2011 for regarding Payment updation which i have paid on 30/08/2011 and i have recieved the call from vodafone on 04/11/2011. as per comfirmation of customer care executive (call received from [protected] dt- 04/11/2011) the issue is resolve and payment is updated in your account(vodafone). But now i have received the bills there is no deduction.


So i am requsting you please help for this.


Manpreet Singh
[protected]

I have two postpaid connections of vodafone bearing the numbers [protected] and [protected].which I got on the 2nd of January this year.I didnot receive any bill that month.So I went to the vodafone office in TTK rd.(I reside in TTK rd Alwarpet)in Feb and told about the internet access problem I had ,waited in the Queue and got it rectified,I also asked for my bill which they said was 1220 for both connections together. But they refused to collect the cheque and asked me to drop in the drop box.I did as asked .But soon I started getting a lot of calls asking me about details of payment and I gave details of my cheque no.It was a syndicate bank cheque, No[protected] which got debited to my account on the15 th of Feb 2012.But I had a collection agent come home on 24th of Feb who would not go without taking a cheque. This time I gave him a cheque of Andhra bank bearing no 388893.Can such incidents be avoided in future mainly disturbing phone calls at all times of the day , so that customers can go about their jobs peacefully.

Dear Sir/Madam,

My vodafone Number was [protected] for which i have paid the bill amount 3800/- towards cash on November 28th through the executive Mr.Senthil but he didn't update the payment details in their system. Now i receiving many calls from them for the payment again & giving me mental pressure during my working hours & all. Kindly do the needful

Regards

Bobby.P

Dear Sir/Madam,

My vodafone Number was [protected] for which i have paid the bill amount 3800/- towards cash on November 28th through the executive Mr.Senthil but he didn't update the payment details in their system. Now i receiving many calls from them for the payment again & giving me mental pressure during my working hours & all. Kindly do the needful. My number is [protected]

Regards

Bobby.P

From last 5 years, I a Vodafone customer and last three month before had opt postpaid connection and this month on 22nd July i make a payment of my bill in Vodafone stone through their ATM during that i pay Rs1000 but the receipt I received of Rs 500 i made a complaint in Vodafone store also but from last three they are only replying we are working on it even customer care is not make aware what is the actual situation when case going to resolve and even according to their confirmation the case has to be resolve by 24th july 2013 but still no revert.

If possible please help me, what can i do.

Tushar kapoor
Mumbai
contact no. [protected]

I had also made a complaint in Vodafone and my complaint # is [protected]

Vodafone — Sir actually i want my call SUMMARY OF MY CONNECTION:

please i want detail of my number online

pls send details my mail id

dear
sir
pleace close my sim card
mobile no. [protected]

This is regarding the concern of my Vodafone prepaid no., +91-[protected] in the name of Naveen Bansal. I had a balance of Rs.147 at morning (14th Feb., 2013).Later, at 1:00 PM I did a data pack recharge of Rs.198 unlimited 2G internet on my no. I started using the Internet and at 1:14 PM, it showed that my data pack got activated. I accessed internet freely making sure that my data pack is active. But in evening I came to know that my main A/C balance was just left with Rs.0.03 and I was shocked to know this. I tried contacting their customer representative and Mr. Krishna guided me that it was due to my usage before data pack got activated from their end. I understand their policy. But I am unable to know that then why did they charge me @ 10p/10kb till 1:45 PM when my data pack got activated by the company at 1:14PM. He had no answer to this questioned asked. He started manipulating me on this by saying that it is their company’s policy and he is helpless. He tried his level best to satisfy me on the same and misguided me by saying that it could be due to technical issue by which overcharging was done.
I fail to understand that how they can legally charge me for 45 minutes consumption when my pack got activated at 1:14 PM and recharge was done at 1:00 PM. They can charge me only for 14 minutes consumption rather than 45 minutes. Also, a balance of approx. Rs.147 has been deducted from my main balance without prior notice. I cannot bear their unrecognized charges and by their negligence I don’t want to suffer as the customer. I want that my company shall refund my balance for 31 min (1:14 PM-1:45 PM) as my data pack was activated during that period and only genuine charges of 10p/10kb for 14 minutes (1:00 PM-1:13 PM) should be deductible accordingly instead of whole balance deducted from my main balance A/C. Also, I have a message received at 1:14 PM from their end (Vodafone) regarding data pack services been activated for clarification.
I hope you look into this matter seriously as their poor and unsatisfactory customer response has resulted to bring this issue under your guidance for early response. An early action would be highly appreciated.
Alternatively, you can contact me on the same no., i.e., [protected] for any further reference to this subject.
Thanking You,
Yours Truly
Naveen Bansal
(A Vodafone Pre-paid Customer)

Rapl — Duplicate sim

Hi,


amitaj Her i took sim card with my phone as a prepaid and i used it for 4 months after i received a call from airtel and they said me there ia schem were u call call at 50 paise per min(Local/STD) all over india and 2rs per ISD and they told me this schem will be activated withing 7 working days but it did't happened so i waited they called me after 40days and told me that "Sir this schem is not available for this moment so cant activate it and this was fo prepaid, so i asked for Refund they told me u get this back in 45 working days, i sais : OK " and my number was deactivated on 24 october by me no after so long on february i got bill asking me to pay 4985.00 RS/- I took this bill in Airtel Gallery nere me they told me we cant take this complaint u dont worry u don't Worry nothing will happen but now, i am getting continues call from Airtel "to make the Payment " but why should i pay for the schem which i haven't taken that too i have't got my refund, i have that Sim card with Which is non working since, deactivation so how can i make call from it,

So this is an requast to u that kindly take some action against this, i need your help to solve this

Mob. Sim — courier not received

Sir ,
my courier for Bhopal against doc no.[protected] from meeruth couried on 12.09.09

till now I have not recieve the courier


Regards,

Naveen soni
[protected]
(Bhopal) M.P.

I am Neha Agagrwal having no: [protected]

I am using Vodafone Postpaid connection from few years but suddenly on 8/02/2013 my mobile get lost, i blocked my SIM same day and the executive confirmed me i will receive the duplicate SIM by courier with in 24 working hours. my SR no is [protected] . but i have not received duplicate sim till now, even after complaining again and again i.e. SR no [protected] on 11/02/2013 and SR no [protected] on 12/02/2013. It cause me huge loses.

I am very disappointed with such kind of pathetic services.
Kindly look into the matter and help me.

I lost my phone some 25 days back and I still have not received any SIM from Vodafone. Customer Support keeps saying that its been shipped already but till date it has not been received. Rm at Vodafone end doesnt pick up calls and if he does his total effort is on fooling me. Today I called him twice for sim then he asked me to send him request on mail for this i said its been 2 times already at this he says please do it once more. On asking for courier docket number from which SIM has been sent he just says you'll get it in a day and if i say its been 20 days he hungs up phone. please do something is this matter, i have already put a complaint on vodafone website but am not sure if they are going to consider it.