[Resolved] Vodafone — bill problem | |||
I am vodafone customer using sim card no.[protected],on the behalf of Himanshu.m.mehta.I wanna permantely disconnect this card.The problem is that my bill is appx 3000 rs, of the month of november.before that our bill was coming between 200 to 300rs per month.The problem as been occurred due to ur customer care service. so pls stop my sim service and i am not pay this bill amts. thanking you Was this information helpful? | |||
Dec 3, 2016 Complaint marked as Resolved Verified Support Dec 04, 2012 Vodafone India Customer Care's response Hello Honey Mehta, We wish to inform you that your request has been updated on December 03, 2012 and the same will be processed within 7 working days from the date of request. Your Service Request Number is [protected]. We checked your bill again and confirm that you have been charged correctly on pro-rata basis. Hence, the charges are valid. Regards, Vodafone Customer Care. Verified Support Dec 07, 2012 Vodafone India Customer Care's response Hello Sahil, Please share your contact number with us at http://bit.ly/VrAM87 and we will have someone get back to you with assistance. Regards, Vodafone Customer Care. | |||
9 Comments | |||
Comments
Vodafone — problem in bill
sir, my vodafone number [protected] is charged 1240Rs in feb bill for ISD calls but I not do any ISD CALLS and I want to change my podafone number into postpaid but vodafone is saying that you cant change in prepaid I have only way to go in consumer forum thanks RAM DIXIT I have three numbers of vodafone on my name. That is Navil Peer My Number is [protected]. This Numbers are Post paid connections, registered under group talk plan. Ever since from 1st month i have disputes over extra charges of late payment and silimar in every bill cycle. I have complained many times in Vodafone store Mulund, but no proper action has been taken. Last month I requested them to convert this numbers into Prepaid but due to some extra charges I was asked to convert it into Prepaid in next bill cycle. Today when i cleared all disputes they are now saying it can be done only on next bill cycle and not in between. Moreover in Mulund Vodafone store the store Manager is never availabe. I have noticed this more than 5 times when I went to pay the Bill
They keep on changing their rules and regulations on their own causing problems to the customer.
I request you to look into the matter and assist me. Kindly do help me in this problem.
They keep on changing their rules and regulations on their own causing problems to the customer.
I request you to look into the matter and assist me. Kindly do help me in this problem.
SPEAK TO C.CARE-EXEC.
NOTE DATE AND TIME OF YOUR CALL.
NOTE THE NAME OF THE C.CARE EXEC.
AND ASK/INSIST FOR COMPLAINT REG.NO.
DON'T CUT THE CALL UNLESS THE EXEC. GIVES YOU THE REG.NO.(S/HE HAS NO OPTION TO END THE CALL)
ESCALATE TO NODAL VIA EMAIL.
TAKE ALL COPIES WAIT FOR 10 DAYS AND FILE CASE AGAINST VODAFONE IN POLICE AND CONSUMER-COURT.
NOTE DATE AND TIME OF YOUR CALL.
NOTE THE NAME OF THE C.CARE EXEC.
AND ASK/INSIST FOR COMPLAINT REG.NO.
DON'T CUT THE CALL UNLESS THE EXEC. GIVES YOU THE REG.NO.(S/HE HAS NO OPTION TO END THE CALL)
ESCALATE TO NODAL VIA EMAIL.
TAKE ALL COPIES WAIT FOR 10 DAYS AND FILE CASE AGAINST VODAFONE IN POLICE AND CONSUMER-COURT.
My no=[protected] I have been billed wrongly as I have not used the service for more than a week & my service is barred.Please do check & inform me by e-mail
This is Suhas D.Jalvi phone no [protected] i was trying to pay my bill online but my bank name is not available there. hence cannot pay the bill online requesting to help.
i am a vodafone postpaid customer, myself akash [protected] basti, UP(E), india,
sir, i am a vodafone postpaid
customer, i have a problem of fault bill, my bill cycle 15may to 15 june
has 895 Rs. there are extra charges of Rs. 330 who is downloading
charges, who i never used, i called customer care but they says you
have to pay bill otherwise your number will stop by company, i told them
firstly you sovle my bill problem then i will pay... and now my number
is out of service before 11 july.
sir, i am aware how to use net, i use net between 9-10 years, i never face that type of problem till this bill.
sir, i can pay, when there are my mistake but i can't pay when i have done no mistake.
sir please solve my problem please,
sir, i am a vodafone postpaid
customer, i have a problem of fault bill, my bill cycle 15may to 15 june
has 895 Rs. there are extra charges of Rs. 330 who is downloading
charges, who i never used, i called customer care but they says you
have to pay bill otherwise your number will stop by company, i told them
firstly you sovle my bill problem then i will pay... and now my number
is out of service before 11 july.
sir, i am aware how to use net, i use net between 9-10 years, i never face that type of problem till this bill.
sir, i can pay, when there are my mistake but i can't pay when i have done no mistake.
sir please solve my problem please,
sir my number is [protected] .my self amandeep singh sahara.i am using this number about 7 to 8 year.last six month some problem are created about my bill amount.last bill i am paying 1550rs.my number is not started.1st give me a wavier and after some time your employ say cannot give u wavier.yesterday one call from custmercare your number is issue another custmer.sir my all banking saletax incometax password oppt, all personal information on this number.if any misshappening with my account you are responsable for all.if you issue my number another person you give me legal notice.i want to start my number and i will pay.about 2year i cannot recived my bill also my contact number [protected].pls call me
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eg. the net usage charges but i didn't use net service this month so i'll nt pay that charge.. plz wave-off my charges for the same
thanking you
sahil grover