[Resolved]  Vodafone — blackberry services are not activated

Address:

Gautam Buddha Nagar, Uttar Pradesh

I am using BLACKBERRY.i recharged my number with rs 399 top-up...but didnot recived any confirmation message..(10th july2012..and i got 0.7rs.Tranaction id:DL[protected]) my BIS servies are not activated yet, more than 4 days have passed, but i m not able to activate these so called bb services for vodafone. but your vodafone executives failed to give me any kind of solution..m totaly frustrated..with this kind of behaviour from your side. its routine for me to call at the customer care 10-15 times in a day and get request/compaint no. which has no meaning. i feel its totally useless support staff with no expertise. in this week i have talked to so many staffs....they will say sorry twice or thrice in a sentence but doesn't really mean.
i have not received a single call from CC to rectify or rather i should say identify the problem. the last resort is to change the service provider. i guess this is what they are waiting for... i would appreciate this my matter is taken seriously.


meena chauhan
[protected]
snow.[protected]@gmail.com