[Resolved]  Vodafone — highly unsatisfied & misleaded by the exzecutives

Future Group — all the time giving excuses but not telling the fact

----- Original Message -----
From: nazabgarh
To: vodaphonecare.[protected]@vodaphone
Cc: [protected]@rediffmail.com
Sent: Friday, February 13, 2009 3:40 PM
Subject: unsatisfied with your services


dear sir/mam,
this is mukesh jha & my no. is[protected], i would like to focus on the level of services your co. is providing to the customers & the problem which i m facing from last 2 months.
1.a made a call to the customer service at least 7 times, upto 5 calls i was not told that i have to clear the dues then only my credit limit will be reduced.
2.on the 6 time along with the limit decreasing request, imade a request to change my rental plan, your executive told me that first make the dues clear & then only your limit& plan will be decreased.He gave me a commitment that it will be done within 72 hours.
3.today i.e on 13.02.09 when i made a call for the confirmation i was told that plan has been changed but stiss request for decreasing has not been closed.
may i know why???????????????????
4.Again i was told that first a fall i have to clear the dues then again i have to foward request & it will take 72 hours...in this way the whole story continues.
5.after 2 months out put ????????????
what i found is nill.

thanx&rgd's
mukesh
[protected]

i have launched this complaint against vodbut but by mistake IT WAS LAUNCHED AGAINST FUTURE GROUP. I appologise for this.

thnx&rgd's
ashutosh
[protected]

Dear Sir,
my name is manish bhatti & i issue a new postpaid connection last thursday but this connection is not acctivate on this time so plz acctivate immigiatly.

this is my new no. [protected]
& this is my aultimate no. [protected]

Regards:
Manish Bhatti.