[Resolved]  Vodafone — cheating , misbehaviour , fraud,

my vodafone mobile number is [protected], I was getting commercial calls and messages from unknown as well as vodafone numbers . For the same i registered with Do Not Call on 26th december 2008, but after that i was still getting Commercial calls and messages, i called care, executive told me that HE IS SORRY FOR ALL THIS, and registered my complaint .complaint number[protected], he told me strange thing that it would take 21 days maximum to get this issue fixed . i waited for 21 days but no response from them, and i was still gettiing commercial messages. so i called care executive told me " 1ST YOU REGISTERED WITH DO NOT CALL IT TAKES 45 DAYS THEN YOU REGISTERED YOUR COMPLAINT WHICH TAKES 21 DAYS, AND NOW WHEN THIS IS NOT WORKING YOU HAVE TO REGISTER ANOTHER COMPLAINT BECOZ COMPLAINT HAD NOT BEEN REVERTED " ..i really need an answer for that ..


i tell you some of my experiences

" a SUPERVISOR of CUSTOMER CARE told me that i am forwarding your complaint but i am not sure whether you will be reverted or not "

i made around 30-40 calls to care, all i got to hear is that we are sorry . and when i ask to give a written appology letter for this, they deny saying this is not company policies .


i recd. a copy of bill with this
BHUPINDER PAL SINGH
S/O J.C.BOSE, S/O PARAMJIT SINGH KALRA






do not call was just a single problem .i had so many problems complaints numbers are
1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]
6.[protected]
7.[protected]
8.[protected]
9.[protected]
10.[protected]
11.[protected]
12.[protected]
13.[protected]
14 .[protected]
15.[protected]
16.[protected]
17.[protected]
18.[protected]
19.[protected]
20.[protected]
21.[protected]
22.[protected]
23.[protected]
24.[protected]
25.[protected]
[protected]
27.[protected]


1. MY NUMBER TO CALL 111 HAD BEEN BLOCKED
2. WHEN I VISITED VODAFONE STORE, SANT NAGAR, THEY MISBEHAVED WITH ME
3.WHENEVER I REGISTER MY COMPLAINT ONLINE IN "MY ACCOUNT OPTION " . I AM CALLED BACK FOR THE SAME, BUT JUST FOR FORMALITY, NOTHING HAD BEEN DONE SO FAR .
4.MY EMAIL TO [protected]@VODAFONE.COM IS NEVER REVERTED