[Resolved]  Vodafone Mobile Prepaid Connection — No response regarding cancellation of my Vodafone number

Vodafone — reguarding my number

sir,
I m using vodafone more then one year when I puchase this connection there is a scheme 7 Rs will dedected from my accountand got 5 number call on1 Rs per minitue. but Now I dont have any requirements of that kind of service and I have called to customercare so many times they told me i[censored]r balance is in negative 15 for two weeks then this service automatically stop but it is not quite possible then we have last option to change my number plz consider our problem and give me responce as soon as possible my no is [protected].

Vodafone — Non-Cancellation of Mobile Number

Dear Sir,

I had cancelled the above number & given a request to vodafone through mail on 14.04.2010 for cancellation of the above number, as i was not satisified by the services of vodafone. They in turn had written the mail on 20.04.2010, stating to cancel the card. All Communication are below for your kind reference.

After that they have called me, what is reason for cancellation of the above numbers, as you are our privilege customer & what not, i told them very clearly to cancel them as soon as possible. Till then the card is not canclled & evertime i have to pay to VODAFONE. Actually i had registered for direct payment from my credit card to vodafone, otherwise i would have not paid.

Please Sir, kindly look into the matter & resolve.

Regards
Rajesh
rajesh.[protected]@gmail.com





Dear Mr. Lugade,
Thank you for your email dated 14/04/10, regarding disconnection of your Vodafone mobile number [protected].

We regret the inconvenience caused to you due to the delay in disconnection of your Vodafone mobile number.

We confirm that your request for disconnection will be processed within 24 hours.

We would like to inform you that your next bill will be generated on 07/05/10, with a payment due date of 25/05/10.

If there is no usage in your account from 17/04/10, the charges from 17/04/10 will be reversed and the credit amount will feature in your next bill dated 07/05/10.

Further to your conversation with Ms. Sunita Vasudevan dated 29/03/10, we wish to confirm that the above Vodafone number was kept active.

In case you need further assistance, please do call or email us. We’ll do our best to help you.

Happy to help,

Vimmy Rajput
Vodafone Care
Contact numbers
Vodafone Care : 111 or +91-[protected]
Fax number : +[protected]
E-mail : vodafonecare.[protected]@vodafone.com
Website : www.vodafone.in






From: Rajesh Lugade [mailto:rajesh.[protected]@gmail.com]
Sent: Wednesday, April 14, 2010 7:31 PM
To: Vodafonecare Mum
Subject: Comp.......... Cancellation of Postpaid Card

With reference to my telephonic conversation with Mr Shamsuddin today evening, Please requesting to cancel my vodafone number [protected], which i had already intimated to you.

The above card is in My Name Ie. Rajesh R Lugade, T-12, Sunderban CHSL, Sector -7, Plot No 15, Airoli, Navi Mumbai - 400708.

I had already intimated you as per the mail attached. Please cancel the above card immediately, as i am not liable to pay the dues henceforth.

Thanks & Regards
Rajesh

Vodafone — Cancellation of number

Sir/Madam.
I have Purchase two Vodafone numbers [protected] and [protected] under corporate scheme. but due to some reason i have discontinue my both numbers. i already pay all pending amount. i would like to discontinue both numbers. but when i approach Firstly on Model Town office jalandhar they told me that come before 6:00pm. then on another day i have approach to Store situated near jyoti chowk jalandhar on 30thAug2010, the Staff sitting there is busy in there own chatting they are not bothering about clients standing in front of them they also told me about timing. I am working in Lovely Professional University and iam getting free on 5:00PM and i take 20 to 30 minutes to reach at vodafone stores.
on 31st i am againg vist on third store in jalandhar in Gupta Complex at 5:25p.m. they told me new story that we cancel the number before 5:00pm Even Vodafone representative have not same wordings one person told me 6:pm other says 5:pm
i have already paid all the amount and it is not possible for me to visit ur stores again and again. your company rally humiliates. the service is really disgusting.



Manpreet Singh
[protected]

Vodafone — Non cancellation of Mobile No

Dear Sir,
This is regarding my Vodafone mobile No. [protected] cancellation.

I got my above vodafone connecton cancelled 3 months back from a Vodafone store and duly after paying all my outstanding bill amount (for which i do hold a receipt as well). Unfortunately after 3 months now i got a demand notice email stating that i have to pay approx.1200 Rs. else action will be taken.

I don't understand, where is the problem.... 3 months back, I paid all my bills, cancelled my no. from vodafone store, the vodafone executives personally took the cancellation request and said my connection stands cancelled. So now, why do i have to pay for my cancelled connection ?

Please Sir, its my sincere request to you to look into the matter as such unnecessary threatening emails cause a lot of mental anxiety and stress.

Thanks in advance.
[protected]@rediffmail.com

I had sent an e- mail for the disconnection of number [protected] on the 20th of Jan 2013 and then I received a mail asking me to pay Rs.131/ towards my bill charges and it was promptly paid. Since I am away from India I am Unable to visit the Vodafone store.. Inspite of me sending several reminders, Vodafone has not cancelled my connection as yet..
Pls do help me.