[Resolved]  Vodafone — collecting the bill amount twice

I am a post paid vodafone customer and to my amazement I discovered this month that I have been paying my vodafone bill twice over from August 2007.

Vodafone charged the bill to my credit card and I also made payment through my ICICI account. The payments were being duplicated for the last 9 months but Vodafone never ever sent me a SMS informing me of the double payment being made.

If I would not have paid the bill they would have sent an SMS to get their payment. As they were receiving double paymnet they kept mum for the last 9 months. What a shame on a company valued at billions of GB Pounds.
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Aug 13, 2020
Complaint marked as Resolved 
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Don't you know Vodafone is Happy to Help. Itself! Even by looting customers.

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