[Resolved]  Vodafone Customer Care Executive — money transfer by cheating

Address:

Nadia, West Bengal

I am Profulla Kumar Barman , Mo No [protected] of Vodafone . Today at about 6 pm I receive a call . The caller said ''i am from vodafone office''. inform you that you should dial*131*30*[protected] immediately , otherwise Rs 30.oo will be deducted every month from your mobile phone balance. " Initially I have denied to do this. But he make me belive his story. Lastly it is seen that Rs 30 has been transferred from my balance to Mo No [protected]. Then I talk to customer care executive (111/198) & request them to recover the money which is fraudulently /cheatingly taken by the man whose mobile No is [protected]. Customer care Executive tells me to lodge a complain to PS against the mobile number. He/She also added '' they have nothing to do" My question , One of their customers is being cheated by other fraudulently , And the mobile co is saying" they have nothing to do." Is it believable ?'' So i want proper action against the customer care Executive (Tomalica & Another one ) And the cheater whose Mo. No. is [protected] . Sorry to say that vodafone CC Executive does not cooperate me properly. My email ID is [protected]@gmail.com. Please let me inform the action taken about my complaint.