[Resolved] Vodafone — Debut sms pack amount | |||
Dear sir, In my august bill (mobile no.[protected]) again a amount of [protected]@50 rupees added from 01.08.2012 to 31.08.2012, which was not activated by me. i also check active services in my numberthrough *111# but nothing shown. regarding this matter i talk to customer care executive mr. krishna & mr. shahbad ondated 04.09.2012 at 08:45 pm & 09:13 pm but he didn’t responsed. Kindly resolve the problem andadjust sms pack amount. Regard’s Jeevan srivastava Srivastava. [protected]@gmail.com [protected] [protected] Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Aug 14, 2012 Vodafone India Customer Care's response Hello Jeevan, We wish to inform you that the waiver for the SMS pack will be processed on your number within 3 working days. Regards, Vodafone Customer Care, Uttar Pradesh(East). Verified Support Sep 07, 2012 Vodafone India Customer Care's response Hello Jeevan, Kindly be informed that a waiver for 2 months SMS pack had been processed on 14 August 2012 and the same is reflecting in your current bill. Please check. Regards, Vodafone Customer Care, Uttar Pradesh(East). | |||
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+91 22 7171 5000 (HQ)
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Tell me one thing without customer acceptance how these services will be activate and why your customer care executive are not responsed that type of problems?
Regard’s
Jeevan Srivastava
Srivastava.[protected]@gmail.com
[protected]
[protected]