[Resolved]  Vodafone — Despite not renewing the yearly postpaid unlimited No. [protected] , vodafone keep on sending me the monthly rental Bill without my consent .

Address:

Kolkata, West Bengal

Vodaphone No. [protected] is a yearly post paid unlimited Broad Band usued by my daughter since 15.06.2011 and it was renewed on 15.06.2012 vide M/receipt No. KOL028C120615_9986778 dt: 15.06.2012, despite that it was disconnected since the same being updated from their end. Repeated mails failed to alert them and after a long period of disconnection the same being re connected but when I had asked for the extension of the validity period then once again repeated mails failed to get any reply what so ever from them. However now the latest one is after the scheduled expiry date they've started sending me monthly rental bill of Rs.899/- + S.Tax without my consent . Even when I mailed them that how can they do so without my consent & also clearly mentioned as not interested even to renew the same then they mailed me back stating as the letter returned from my house and even they tried me over phone also, wherein one absurd no. provided by Vodaphone which I never used, Even they told me this their practice and I opposed that this may be your Company's rule which I'm not bound to satisfy, since yearly post paid with a valid period & beyond that without my consent you cannot imposed the same on me without my consent . lastly I mailed them 21.09.2013 giving them the 15days time limit where in they failed to resolve the issue and hence I'd request you to take up the matter for early redressal of my disputes. Regds. Samarjit Banerjee For & on behalf of my daughter Ms. Sreshtha Banerjee