[Resolved]  Vodafone — Due to wrong bill vodafone has stop y outgoing

Address:

Mumbai City, Maharashtra

Hello Sir/Madam, I have two Vodafone connections as 1) [protected] & 2) [protected]. I have been charged Rs.5000/- for [protected] as monthly bill by vodafone for internet usage. I have activated 1GB data plan under corporate plan VMC 99. Despite of 2 months follow-up and 100's of calls and several mails they had done nothing that time. I have all the e-mail transactions which I have done with vodafone regarding the wrong bill. Even vodafone has already made a several mistakes in billing of both nos. from the date of I have been started to use vodafone network. They have been refunded my money several times. I have all that email transactions stating that they have charged wrong bill. After not getting proper response I have been stop to use one no. [protected] long back. Now a vodafone personnel continuously calling to pay the bill of Rs.5000/- as my outstanding is there. Due to nonpayment of Rs.5000/- they have stopped my outgoing of [protected]. I have requested them to activate my outgoing of [protected], but they said first I have to pay the outstanding then only they will activate my outgoing. You are requested to look into this matter. I have been harassed lot by the vodafone customer care. Plz do the needful. Regards, Rahul More [protected]/[protected] (Rahul.more.[protected]@gmail.com)