[Resolved]  Vodafone Essar Pvt.ltd, India — Deactivation of my mobile number and given huge bill for post paid number

Address:Hyderabad, Andhra Pradesh

Dear Sir,

My self Mr. A Sunil Kumar,This is to infor you that i have 2 mobile numbers in Vodafone net work i.e. [protected] and [protected].

For 1st one they my credit limit is Rs.2300 but they are given the bill amount Rs. 5452 without intimations and permission. For this i have visited nearest branch and spoke to respectable person, they said " we will get back to you" in the month of February '12.. But they are not reverted and also they are send legal notice to may mail Address. For this pending bill they are disconnct the out going calls for 2nd number also which i am paying regularly for that number..

Please solve this issue or raise a complaint against Vodafone company and do the needfull..

My mail ID is [protected]@gmail.com

Regards

A SUNIL KUMAR
[protected]
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Dec 26, 2016
Complaint marked as Resolved 
Verified Support
Jun 09, 2012
Vodafone India Customer Care's response
Hello Sunil,

Thanks for writing to us. Please note that you've been charged for the data usage done post the threshold limit. Apologies for any inconvenience.

Kind Regards,
Vodafone Customer Care, Andhra Pradesh
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