[Resolved]  Vodafone — giving torture on duplicate bill

Address:

Chennai, Tamil Nadu

I am using vodafone network from 2005, as prepaid customer. when it was new the service was excellent. Now they become very big network and not respect the customers. Last year i migrated that number into postpaid and the billing also good, at last they increased my bill upto 10000. but my credit limit was 5000.
where in prepaid if we are using internet for 1GB, If it finish then msg will come mentioned that 'the package has finish and kindly recharge your number'. But in postpaid only you will receive 'you have reached your credit limit kindly make an intermittent payment to continue our service.' But no msg on internet package if we make some payment before billing and the final bill will give shock the bill amount increased because of internet. If we know the charge is increasing coz of internet then we will stop working on that or else i will increase package on next time. But they didnt inform and increased bill amount.
Even though i paid that amount and migrated that number into prepaid on jan 5th coz that day is the bill raising day, so i closed postpaid. The condition they said for this migration is “ I have to pay the full amount without any pending and the system also didn’t work if have any pending”. So I paid full amount and collected receipt.
After one month i received a bill again for Rs 600~. And i asked in customer care, they said if you are closed that number then no need to pay. So i forget about that. Again One month later i received one bill with 1700Rs. And i received some phone calls from customer care, I said give me clarity on the bill then i will pay. But nobody came to me and explained about that.
Today i received a call from speed mail courier around 4:00PM. they said they searching my address for last two day, and trying my number from morning coz they have to deliver a court summon letter in my address within two days and they didn't find my address. If they not deliver before 5:00PM they have to hand over that courier in to the police station. Then she said if you want to avoid this problem, call the lawyer number which mentioned on the cover of that summon courier. And that lawyer threatened me on some section’s of case will put on me, I should not call him directly since he is govt lawyer for this reason also he will put case on me. So to avoid these problems he said me to pay the bill amount immediately.
So how they are giving torture to a customer for atleast this 1700RS. Anybody can understand 1700Rs is not big amount who paid 10000Rs in a month bill. why can't they explain me and take this amount rather they giving torture and threatening a customer who using their network for 7 years. Good lesson should not stick on anything for life time. Very worst service.